The stay was nice but the pool and jacuzzi was closed for a couple of days. Had to have two pillows replace and the fireplace didn't work. Both things were taken care of. Thank you.
Debra S.
2023 年 9 月に 5 泊滞在
6/10
When we arrived there were big boxes in the living room we had to move as well as a taped tissue on a broken chair. I’m assuming maintenance was supposed to be by to take of these things and didn’t show up. On day 3 of our 4 day stay the power went out. I contacted Vacasa and they couldn’t find out when power would turn back on. The power was out only in the set of condos we were staying in- others were not affected. Vacasa said someone would be contacting me soon about it. After several hours we hadnt heard back from anyone and we had to leave and go somewhere else to stay. We weren’t able to cook, shower and we had a lot of food in the fridge. I sent an email stating we were checking out due to no power and asked for a refund for that one night. Nobody ever called me back about the power and I have emailed them a few times requesting a refund for the one night. Still haven’t heard anything. As far as the place- it was clean and close to the lake.
Melissa W.
2023 年 8 月に 3 泊滞在
8/10
Property was clean and well maintained. Location was very good. I expected it to be closer to the lake with a lake view, and also was under the impression that laundry was in the unit and not in a separate building.
Ron B.
2023 年 8 月に 4 泊滞在
10/10
This was the perfect base camp for skiing and hanging out in Whitefish. We highly recommend this property and hope to return again soon ourselves!
Shawn S.
2023 年 2 月に 3 泊滞在
8/10
We loved the community on the lake with the indoor pool and sauna! The condo was as advertised, all be it dated. We enjoyed our stay.
rachel m.
2022 年 6 月に 3 泊滞在
8/10
Overall a very nice property. Fit our needs for a ski and skate day. Some applicances were not very clean. The mattresses were very nice in the bedrooms but the pull out couch mattress needs to be replaced.
Sherry G.
2021 年 12 月に 2 泊滞在
6/10
The location is awesome!
Positives: The unit had beach towels, plenty of cookware, dishes, and utensils. We liked having Roku/Netflix options in upstairs living area for nighttime movies.
Negatives: Check in wasn't until 4pm, and when we called Vacasa, they wouldn't check with the owner to see if we could check in 2 hours earlier. The air conditioner did NOT work well in 90 degree heat. This is a two-level unit and only one wall unit on the 2nd floor. The dining ceiling fan was not working, so we bought a new battery, and still didn't work.
We also bought a box fan for the basement and left it in the unit for the next guests. There were four broken chairs on the deck, only two plastic working ones and the table on the deck is too big for the space.
SUGGESTIONS: provide floor or tower fans for basement and upstairs bedroom, more chairs on the deck, and beach chairs for guests to use at the beach since there are no chairs on the beach for guests.
Natalie D.
2021 年 7 月に 5 泊滞在
8/10
Spacious condo with a double balcony overlooking Whitefish Lake. Comfy beds and all the essentials in a gorgeous setting.
ginger d.
2021 年 7 月に 8 泊滞在
10/10
Stayed 5 nights, went to glacier 3 days, short drive there and back. Cute town. Rented kayaks and paddle boards at the state park (~10 min from condo). Had a great time!!
Christine M.
2021 年 6 月に 5 泊滞在
10/10
Great facility. Low water pressure in downstairs bathroom. Took a long time for it to heat up. Other than that a great setting and facility.
Dan B.
2020 年 9 月に 4 泊滞在
8/10
Good: location is tranquil, you get about 300 feet of beach to walk (between two private beaches), and the kitchenette is well stocked. I also enjoyed that they have board games in the unit for use.
As for the “needs improvement”: I saw a greasy hand print on the counter, so they obviously don’t wipe those down. Mattress was subpar at best. I tried notifying the owner that the downstairs freezer wouldn’t stay shut but never got a reply.
I did enjoy my stay here and would do it again, but there are definitely a few areas for improvement.
Alexander M.
2020 年 9 月に 3 泊滞在
4/10
Our group of 8 adults stayed at this property for a weekend trip in August 2020. Note that this was during the COVID-19 pandemic. As the trip approached some of us were getting nervous, so I reached out to the property to see what our options were for canceling. We never heard back. We eventually decided to go anyways, so didn't pursue this further, but I did think this was pretty unprofessional.
When we got to the condo, it was quite dirty. Almost seemed like it hadn't been cleaned at all, although the sheets and bathrooms weren't bad. However, there was food and crumbs all over the kitchen counters and floors. There was chunks of food and crumbs left in the fridge, which had clearly not been cleaned at all. There was a bowl full of food left in the microwave that we did not discover until our second day, so yet another thing that clearly had not been cleaned. Additionally, there was one garbage that had not been emptied. Normally this would just be an inconvenience, but during a pandemic we considered it a safety issue. We felt like we had to completely disinfect the condo before we felt comfortable using anything.
I did reach out to Vacasa after the trip to inform them of our concerns. This included sending pictures of some of the mess described above. They didn't respond to my first email, then when I called them they asked me to send another email and never responded.
I understand that things could be backed up due to the pandemic, however cleanliness needs to be a priority especially now. I will say the condo itself was comfortable and nicely located for our purposes. Nothing super fancy, but served our purpose well. The downstairs shower needs some maintenance as the water pressure was so low we couldn't use it.
Altogether, we were all kind of disappointed and felt like for the price, we could have certainly stayed somewhere cleaner and better. We were especially disappointed by the lack of responsiveness when we reached out with our concerns. If you stay here, I would recommend coming prepared to clean up after whoever stayed before you.
Mary M.
2020 年 8 月に 2 泊滞在
10/10
This condo was super cute with great space for the 4 of us to spread out. It’s right in Whitefish (and on the lake!) and an easy drive to Glacier National Park. I wish they would have let us know the hot tub was closed for covid prior to getting there. But overall the place was great and we had a wonderful week!
Danielle M.
2020 年 9 月に 5 泊滞在
2/10
Disappointing stay. The pictures for this listing put lipstick on a pig. Broken chairs, damaged patio door, screen door in disrepair, scratches on the floors and furniture. Dirty! Upstairs bed very uncomfortable. While the woods and partial site lines of the lake are charming, this properties feels like a rental. Very disappointed.
Brian George S.
2020 年 8 月に 3 泊滞在
8/10
This was a last minute booking for us and our first time to Whitefish Lake. We really enjoyed the location and proximity to the lake basically spending all afternoon and until past sunset out there. The weather was really warm and we had to use the AC unit. The fan over the Kitchen table only went in the direction to get the air to rise and make the air warmer. The reverse button on the remote control did not work. Other than that, a great time and we would come back again.
Mike W.
2020 年 7 月に 2 泊滞在
8/10
The condo was overall very good...however we could not get the barbeque to work and it was very dirty. We were also given the wrong code to get into the pool.
Madeleine S.
2019 年 9 月に 2 泊滞在
6/10
Very comfortable, fairly well stocked, good views and access to the lake, nice rustic feeling inside and out. But for the price, I expected more. We couldn’t get the gas fireplace to work. The deck railing seems like it could give way if a big person really leaned on it. Bathroom fixtures are chintzy. Would be nice to provide kayaks, paddle boards, or bikes for guest use. Suggest eIther lower the rates or spruce it up.
Mitch S.
2019 年 8 月に 4 泊滞在
8/10
Lovely location in a quiet complex. Clean and well appointed unit. The pool/hot tub were closed during our stay so that was a bummer, but all in all a lovely place to play.
June M.
2018 年 6 月に 5 泊滞在
4/10
We've been staying at Baypoint for over 30 years. The price just keeps increasing and the place decreasing. Our last stay for sure.
Mary W.
2018 年 7 月に 4 泊滞在
8/10
Very close to the lake and loved the beach for the kids to play and swim.