Find Resorts & Hotels with Spas in White Sands, NM

"Check in was great. Young man at the front desk was very attentive, gave a great restaurant recommendation. We had a pet room, right next to an outside door. The room did have slight odor you smelt when opening the door. Likely from previous pet. The room was clean. Nice bathroom and shower. Comfortable bed and pillows. Breakfast was the standard. I would stay here again and would recommend it. "

"Great hot tub"

"This terrible review is no reflection on Expedia, but on the property and its management. When I went to retrieve my ID for check-in, I realized that it had not been returned to me when I rented my car. Unfortunately, it was a Sunday evening and I was two states away from the car rental place, so there was no way I could contact them. The hotel would not let me stay there, they would not accept a picture of my drivers license. They said I had to have physical ID, I had multiple credit cards a Costco card with my picture on it, my checkbook, etc., so that I could prove who I was but they wouldn’t accept any of it. I was traveling with my three girls and had no place to stay with them at that point, our only option was to stay in the car. I have stayed at Hampton Inn and other Hilton properties, and am a Hilton honors rewards member so they also have me in their system, but that didn’t matter, they would not make any exceptions. They would not refund the cost of the room, and Expedia tried on my behalf to get them to at least refund that money, and they would not."

"Clean room, plenty of towels, comfortable beds. "

"Yea"

"Intense cigarette/ashtray smell in the room, toilet did not flush properly, TV remote didn't work and the office had to be locked at all hours due to unsafe neighborhood."

"Friendly staff. "