Book a Western United States Resort

"Room had covered up window, sink was backed up first day. Even after paying for everything they added a resort fee and still made you pay parking. Even circus circus was better the first time I went."

"Resort fees are non refundable. Place us old and the elevator situation is terrible. The room itself was decent, recommend the high rise tower over the west tower"

"No free breakfast room was clean, we got moved from pyramid to tower room"

"We had a late check in at 5pm there was a line out the door so we decided to have dinner and come back to check in later. We came back at 8pm and the line looked the same by the time that we checked in. It was a whole hour waiting in line. I was told that we were going to get comped the resort fee of $75 and I just saw that I was charged the $75 resort fee."

"Great location on the strip"

"Staff very poorly handled check-in. They roped of part of the access to the Check In Kiosks, leading to a very long line to talk to an actual person at the front desk, only to find out that there was no problem with the Kiosks at all. Very poor communication. Parking at the Hotel was also very poorly explained. Part of website says parking was free, but I was charged $35 for initial parking privilege, and an additional $20 a day. The TV self check out app was not working correctly. It took me 20 minutes for the actual menu to show up, then it crashed right when I selected Check-Out, and the TV turned off on it's own. This forced me to go stand in line to talk to a Front Desk Clerk to confirm that my Self Check-Out had been received. Finally, only 3 of the 8 elevators for my floor were operational during my two night stay. "

"Nice place"

"Was good"

"Great stay for a festival and friendly staff. Was able to check in after midnight with no issues. Will stay here again "