Find Hotel with a Concierge in Western Province

"The staff at this hotel are exceptional, they went above and beyond to help us in every way and are the main reason why our stay was so positive. Even though our upgraded room had poor lighting (it was an internal room) and could have done with a refresh, the staff were so kind to give us a room upgrade in the first place. They allowed us to extend checkout time at a reduced discount. The hotel is also very honest, as when I lost my bank card and money everything was handed in to reception for me. "

"Amazing experience "

"This hotel is clean, staff is really friendly, location is superb, and breakfast is amazing."

"Hi , overall good experience , very close to all areas and start point of umrah entrance. I would like to point out limited Asian breakfast options given the fact that majority of the customers are from this continent. I would suggest paratha, arabic egg paratha , and asain style curry. If it is done jn medina hotels than it can be done in here as well where there is more physical exertion and a hearty breakfast would keep the day going without the need of frequent snacking. Secondly staff does not smile , in our deen its also Sadqa, why dont they smile when they greet new guests. Overall would again jn same hotel its well kept and clean place. 👌 "

"المشكله الوحيده التي تقابلنا ان الاتوبيس دائما موجود امام الفندق لفترات طويله"

"The location is perfect. A five minute walk from the Haram. We really enjoyed our stay. Room service was great. Made a change from the fast food everywhere else. Really enjoyed our stay here and would highly recommend this hotel. "

"Always a pleasure to stay at swissotel al maqam. Enjoyed amazing views of Kaaba. Hotel is very well maintained. Staff is very friendly and helpful. Breakfast is amazing with a lot of variety. Nothing can go wrong if you’re staying here."

"Great for family "

"Clean excellent"