Find Hotel with a Concierge in Western Highlands

"The place was ok but they did include breakfast as they mentioned in website. You have to pay it separately . It needs to be update the website."

"Uxlabil is up off the main road between San Pedro and San Juan. An "Eco Hotel"(whatever that means here) with nice views that overlook the bay in a rustic garden setting. Pros: - nice views from outside the rooms, hammocks as well - clean room - nice garden - dock area, although not much info shared about it but you can see it Cons: - many many stairs from the main road/entrance to the reception, beware if you are older/have kids. Might be better to enter from the dock. - Check-in: not much information shared about anything really. Had to wander around to find the path to San Juan, gardens, restaurant, dock etc. - Check-out: mostly ruined the experience for me. I checked in and had no issues regarding this, but checking out the front desk insisted I pay an additional 125Q because the booking was made for "one person" instead of two.. 125Q is around 30% of the cost of the stay - never had this issue in the past , and I usually search and book for one to uncover hostel options. Felt like a rip off especially because nothing was said about this when checking in - at this cost I wouldn't have stayed here. - Breakfast was included (which makes slightly more sense as to the additional person cost) but it was unimpressive, and did not have any coffee refills, no tortillas and no fruit/juice as mentioned on the menu. Likely understaffed because the poor (wonderful) ladies working there were all over. Overall - I wouldve stayed elsewhere if I had known the true total cost."

"The hot spring pools were so soothing. The music & setting were perfect!"

"Todo fue excelente, pero la amabilidad del personal hizo que fuese aún mejor. Regresaremos"

"Incredible hotel - one of the best views ever, very stylish but according to local architecture and style and not very westernised (in a good way). The staff was super helpful, and nice! The music was great too - it was like a little oasis, we didn’t wanna leave the hotel. One of the best hotels I’ve stayed - the photos don’t do it justice !!!"

"Great place t"