West Point Vacations from ￥291,034

The staff was great! Restaurant and rooftop bar were wonderful

We had a wonderful stay again at The Langham, I was travelling with my 13 year old son and felt very safe. All the staff were very friendly and hospitable but a particular shout out must go to Eja, one of the doormen, who went out of his way to ensure everything was great for our stay. He kept us right with various tips on getting about, sorting our bags and taxi back to the airport, nothing was too much for him. He is a credit to The Langham.

The price was most we ever paid for a room($907 night) We were there for the NYC Marathon and wanted to be in that area. We had a $25 day credit towards food and drinks, one morning we ate in restaurant and breakfast for 2 people was $104 before tip. They charge me $10 cup for coffee when it was complimentary in the lobby. We returned after long day and they did not leave washcloths, I went to front desk, she called housekeeping and said they would have them right up, 30 minutes later I called and they said they were on there way, after waiting I finally returned to front desk and told lady to tell me where to go and I would go get me some washcloths, she went herself and got some, when I returned to room my wife said housekeeping came but said they could only find one washcloth and brought it. $907 night, do your homework before you go.

Lovely staff. Incredible property. The hype is real. This is by far and away the nicest property we’ve stayed at in Manhattan in a long time.

The room was extremely loud at night. Traffic and emergency vehicles, people and the room heat woke us up on and off all three nights. 5th floor is too low. Views were nice but we didn’t realize how awful the noise would be. Room heater sounded like a train coming through the room whenever it clicked on.