Find Hotel with a Concierge in West Phoenix, AZ

"Room was not cleaned and wouldn’t move me. "

"We were overbooked for our first day but Kyle was extremely accommodating with finding us another hotel for the night. Service was great, the spa was amazing, the pool was vwry entertaining, and the food was awesome! Highly recommend staying here when visiting Scottsdale. "

"The location was amazing. The stars for the staff go to two individuals alone. If not for them (hostess/waitress in restaurant and Brandon at front desk) I would have given ZERO stars for staff. Be prepared to ASK for everything including clean towels, coffee, room cleaning, real glasses, cheese on the breakfast buffet. NOT relaxing - it was a chore. "

"The restaurant is amazing"

"Water park was great but food and drink were overpriced. We never had housekeeping because they came past 5 when we needed to get ready for dinner."

"Great accomodations"

"Room was clean but air conditioner was ineffective. Room was really old with some tiles coming out. Overall it was extremely disappointing."

"view of roof was kinda gross"

"Nice outdoor views and location. Staff were less than eager to be helpful. Had some questionable unauthorized charges to room 2 days after checkout and was difficult to track down answers and get reversed. "