West End Vacations from ￥176,962

I researched many hotels In the area and settled on this one because of the photos, was a suite hotel, included a breakfast and had outside seating area. Here are a few things before booking. There is a 100 deposit placed on your credit card upon checking in, Staff was nice. Property is pretty run down, hallways were dirty and dark. There are no extra pillows. Checked in around 6:00 asked for extra pillows and were told that when housekeeping is done for the day, they lock up and employees don't have access to housekeepers room. Sham/Cond dispensers were empty in Shower. Toilet paper dispenser broken. There is no maid service for multiple day stays, You put dirty towels on the floor in front of your room and they will leave new ones for you - they did, WiFi in rooms was terrible. Breakfast is adequate,,, frozen Jimmy Dean breakfast sandwiches that you heat up in the microwave. Yogurt, toast, bagels, cereals. pancakes - but there was no batter in the machine. Coffee ran out both mornings before we could get any. It appears that this place may be a long-term housing hotel for people. They are up and at the breakfast before guests can get there. They also pretty much take the outdoor spaces to cook their dinner on the grill provided. It could be a really nice place if it was cleaned up and used as a "Hotel" and not a housing facility. I would say if you like a "Hotel" experience pass on this one.

This was THE best stay. We loved the hotel. Took our two puppies and they also agree. Very dog friendly area - the rooms and public areas are 5 star. ⭐️ clean and modern with very helpful polite employees. Parking is included in an attached garage with plenty of space. Beautiful place!

Nice - clean room,hotel itself very clean. Staff friendly - helpful.

The inside esthetic is nice but still lacking upkeep. The door didnt open for us, but the receptionist was able to know how to jimmy it. The room was nice, but there is still an old bath tub shower. The outside looks the worse. There's a reason why they dont show you that in the pictures.

There was no microwave in the room. There was no laundry on the property which is important cause we had basketball players staying there. The pool was not open. The breakfast was not good. They didn't even have butter for the pancakes! Our room was spacious and clean but I probably will not book at this property again.