2/10 (非常に不満)
Richard
家族旅行
2025 年 8 月 10 日
気になった点 : 設備とサービス、施設のコンディションと設備
Our stay was unfortunately quite disappointing. The only positives were the convenient location (close to the train station) and the comfort of the bed.
However, the negatives outweighed these:
1. Bathroom issues – There was no ventilation or working fan, leaving the bathroom damp with a persistent, unpleasant odor. Chrome fixtures were rusted, paint was peeling, and despite keeping the bathroom door closed, the smell seeped into the room.
2. No in-room safe – There was nowhere secure to store valuables when leaving for the day.
3. Uncomfortable heat – The room was extremely hot, and the single fan provided was not nearly enough to cool it.
4. Breakfast – Just average, with limited options and nothing particularly special.
5. Billing problem – We were charged twice: once by Expedia when booking and again by Premier Inn at check-in. We only noticed after we had checked out, and attempts to contact the property by phone were unsuccessful, as no one answered.
Overall, it was a very disappointing experience, and we were eager to leave.
Richard
2025 年 7 月に 4 泊滞在