Welimada Vacations & Trips from ￥109,122

The staff was great, but overall the hotel could use some improvement. There was a bit of a language barrier, and at times certain English words were not fully understood, which is understandable but did create some minor challenges. The spa was fantastic, and the massages were truly excellent. Breakfast was also outstanding—very well organized and enjoyable. I was especially appreciative of how smoothly the airport pickup was coordinated. That said, the hotel could improve the quality of its bedding. Unfortunately, the pillows appeared to be moldy, holes which was quite unpleasant. Addressing this would greatly enhance the overall guest experience.

Our daughter was sick while we were here and the staff were so great and called a Doctor for us (who visited us in our room) and the hotel staff checked to see how our daughter was after and if she needed food from the buffet brought to her in our room.