We were in a large room and it was truly uncomfortable. The furnishings were too small for the space. The red armchairs had stains all over them. The bed was miserable to sleep on. When you walked out the front door you were immediately hit with cigarette smoke from other guests and the staff.
Tracy
2024 年 5 月に 3 泊滞在
8/10 (良い)
Connie
カップルで旅行
2024 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was clean and comfortable. The beds were nice as was the bedding and pillows. Breakfast was typical hotel menu but nice.
Connie
2024 年 5 月に 1 泊滞在
4/10 (不満)
Jeff
ペット同伴の旅行
2024 年 4 月 6 日
気になった点 : 施設のコンディションと設備
the heating, air conditioning unit put off a bad smell all night. Staff did not know how to charge for our pet. Took a long time and not sure how its going to look on our bill. we will let you know.
Jeff
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Leland、Columbia City
小さなお子様連れの家族旅行
2024 年 3 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was untrained and unsure of how to perform basic tasks.
Leland
2024 年 3 月に 3 泊滞在
2/10 (非常に不満)
Stephanie
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
2024 年 3 月 24 日
気になった点 : スタッフとサービス、施設のコンディションと設備
The shower had a used bar of soap still in it, curly pubic hair, and fallout from someone’s head. It was all over the tub and tub wall. We have a video showing it. The room also looks like it hasn’t been dusted in a while. The service desk offered to switch our room. How is that an appropriate way of handling it? Shouldn’t you at minimum offer a discount AND switching off the room? This entire place is not nice like it looks online. Very disappointed and praying we don’t leave with bed bugs.