"On checking out, I asked the next airport shuttle time and they said there won't be another one till 10:00am. and that was 9:00am. Obviously, if you are going to the airport, you have to make a reservation. And they don't tell you that upon check-in. No empathy from the staff. They go pick up a guest to the airport, if they call. But they don't run a service if a guest wants to leave."