Wadi Natrun

Staff was very helpful and friendly, they were ready to help and they replied to messages super quick. They also helped us with a full day tour

The staff are very good and friendly, always willing to assist and provide plenty of information.

We had an absolutely fantastic stay at the Palace Pyramids Hotel and couldn’t recommend it more highly. The hotel itself is spotless, very well run, and feels genuinely safe and comfortable. The facilities are great, but the real show-stopper is the rooftop. The view of the pyramids from up there is honestly unbelievable. Having breakfast each morning while looking straight out at them was a pinch-yourself moment, and coming back in the evenings after a long day of exploring to see them again at sunset was just magical. The rooms were very comfortable and felt completely secure — we were happy leaving valuables behind while we were out for the day, which says a lot when travelling. What really makes this place special, though, is the people. Every single member of staff was kind, genuine, and incredibly helpful — nothing ever felt like too much trouble. Nadia, in particular, went above and beyond. On our first day she even jumped in a tuk-tuk with me and my dad to help us get local Egyptian SIM cards, knowing we didn’t speak Arabic. That level of care really sets the tone for the whole place. She also helped us design an itinerary as soon as we arrived, making sure everything we wanted to see was covered, and had it all ready to go by the next morning. We were also lucky enough to have Ahmed, the owner of the hotel, personally guide us around Cairo for two days. As a Cairo-born, highly experienced guide, he was exceptional. We were able to get into every museum and site w