「Have spoken with management about the issues of transport, communication and the villa not being ready upon our arrival. Management said they will fix these issue and work strongly on improving these services. 」
「Have spoken with management about the issues of transport, communication and the villa not being ready upon our arrival. Management said they will fix these issue and work strongly on improving these services. 」
「Paid for 2 x family vila and got 2 x standard rooms. With broken showers. Stain on bedsheets. 1 x smelly towel. Aircon remote in 1 x room didn’t work and the other room had water leaking from aircon pipe. Worst experience for me and my guests in my birthday. Need a refund for my downgrade that never happened. Music going on till 10:30pm. I was then shifted to a room at 11:30pm as they couldn’t find a remote control to turn the ac off. Please avoid this vila at all cost.」
「Paid for 2 x family vila and got 2 x standard rooms. With broken showers. Stain on bedsheets. 1 x smelly towel. Aircon remote in 1 x room didn’t work and the other room had water leaking from aircon pipe. Worst experience for me and my guests in my birthday. Need a refund for my downgrade that never happened. Music going on till 10:30pm. I was then shifted to a room at 11:30pm as they couldn’t find a remote control to turn the ac off. Please avoid this vila at all cost.」