Worst management. Called them to check if 3 people can stay in a room and I was told that they’d provide an extra bed for the third guest. After multiple attempts and screaming they provided the extra bed at 10:30PM when kids were already asleep after a long flight.
There were no water bottles in the room and I had to go to visit the reception desk twice to even get the complementary water bottles that I was “Supposed” to have at the time of check in.
After all this we checked out all our rooms and they called me like after 3 hours for an outstanding bill and asked me to pay when I’m no more in the city to pay the bill online.
I really hope they either remove Lemon tree from the brand name or change the name to something else so they don’t fool others the same way.
宿泊されたお客様
2022 年 12 月に 1 泊滞在
4/10 (不満)
Manmohan
出張
2021 年 2 月 5 日
良かった点 : 客室の快適度
Cheaper Price
I got a cheaper price elsewhere
Manmohan
2021 年 2 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
小さなお子様連れの家族旅行
2019 年 10 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location, and well maintained accommodation. Very friendly staff.
宿泊されたお客様
2019 年 10 月に 1 泊滞在
10/10 (非常に良い)
G KAMESWARA
2019 年 7 月 26 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Excellent
G KAMESWARA
2019 年 7 月に 1 泊滞在
10/10 (非常に良い)
Shyamal
2019 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome hotel experience
I stayed at Keys Hotel Visakhapatnam from Jan 1 to Jan 5 with my wife and parents and I can proudly say that the hotel is well maintained at one of the best location. The hotel staff are extremely friendly, and they fulfilled each of our request with utmost care.
My wife and Mom are allergic to house dust and to my surprise they made our room spotless and dustless. Many thanks to Naveen Kumar for this.
My heartily thanks go to PLN Murthy, Naveen Kumar, Pedapudi Siva, Sukesh Yogesh, Shiva and all other staffs whose name I can’t recall. They all are extremely helpful and took the best care of my family. I could not have asked more.
I have stayed in many hotels in many countries and I can proudly say I had one of the best hotel experience during my stay at Keys. A huge thanks to Keys Hotel staff from the bottom of my heart.
Shyamal
2019 年 1 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 12 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A Good One.
Stay was good. Breakfast was sumptuous. Service personnel were excellent.
Not sure the AC air filters were cleaned. Sometimes the AC odor is not right. We stayed in the 12th floor.
宿泊されたお客様
2018 年 12 月に 5 泊滞在
6/10 (普通)
Jameel Ahmed
2017 年 1 月 21 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Room size was very small, Service was very Slow, In room dining options were very few and was very costly.
Jameel Ahmed
10/10 (非常に良い)
宿泊されたお客様
2016 年 12 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel on nice location
Supporting staff
Exilante food