Find hotels near Vina Cousino Macul, Santiago from ￥5,246

"Three guests arrived between 8:00 and 9:00 am from overnight flights. The hotel front desk refused to prioritize cleaning rooms for us. There were people checking-out right in front of us, yet they made three older adults, all over 60, and one over 75, wait FIVE hours in the lobby for our rooms. They tried to tell us to pay an extra night if we wanted to sleep. They were cruel and unprofessional. It was an utterly disgusting experience."

"Paulina . She is very professor staff helped me a lot . I will come back as soon as . Thanks "

"Staff shines at this property. Ignacio, Patricio, Nicolas, William, Esteban, and Christina were all above average in their attention to guests. Strong air conditioning in the room, helpful housekeeping, and strong security make this a top choice for Santiago."

"Gym had leg press and leg extension which I was pleasantly surprised at for such a small space. Also the pillows were incredible "

"Very helpful staff. They allow us to early check in after a redeye flight. It was so needful on that moment. Breakfast options also very good. Ellaborate buffet with plenty options even a sandwitch maker which I never got in any hotel before. Providencia is very peaceful place and with good neighbourhood and very near to the tallest building. My kids love when a robo came to deliver our towel in room."

"We last stayed at the Bonaparte in 2010. The years have not been kind to this once elegant property. It is indeed "tired", as others have remarked. The kind staff cannot make up for rooms that show signs of cosmetic rehabilitation years past, now in desperate need of further attention. The bedding is old, the furnishings in the rooms basic. The Providencia neighborhood is quiet and safe, but it is a ways from the central city. Santiago traffic is fierce. If you are in the city as a tourist, you might want to consider lodging closer in to the main sights to save time and money on Ubers. And a word of caution, almost everything is closed on Mondays - restaurants, all museums, and many shops. Plan your stay accordingly."