2/10 (非常に不満)
宿泊されたお客様
家族旅行
2019 年 8 月 12 日
気になった点 : スタッフとサービス、施設のコンディションと設備
I knew since I booked this property that I am paying for location but I did not know that I will end up with
a disaster broken flooring in main room when ever you step on it makes unpleasant noise like stepping on broken glass or ice.sleeping was impossiable if you are couples with different sleeping timing habit.when l booked with expedia no body ever mentioned this in room description.Expedia dealing with such property should provide us as client with full truth.I complained from 1st day and answer was from property we will deal with issue with no response.I feel that Expedia had not comply with contract of providing comfort lodging.I have a complete vidoe supporting the above I will presented along my formal complaint.I feel that I have been decieved for first time dealing with expedia.
宿泊されたお客様
2019 年 8 月に 4 泊滞在