Find Hotel with a Concierge in Viator

"The room was on the small side but average for amenities. It had a beautiful balcony. The main problem was as soon as I walked in, it smelled of cigarette smoke. The front desk said the property is non-smoking but the previous guest must have broke the rules. I had also asked for a quiet room when I was checking in. Turns out I was right above the nightclub area on the 2nd floor and every night I had to wait for it to close and be quiet before I could sleep. Internet speed was poor. One night it was completely not working at all at least all evening. Who knows for how long. It was back on when I woke up in the morning. The breakfast buffet had a good selection but milk was not kept in a cool tray and would quickly get warm. It was also hard to find a table if you weren't there in the first 30mins or so. The pool was nice and I never had a problem finding a lounge chair."

"This is a city centre hotel which is very well placed for all amenities. The rooms are smaller than they appear in the photos. My room No. 250 was on the back on the building, the view from the window was of a brick wall and there was noise from a nearby restaurant, which went on until the early hours during the weekend."

"Enjoyable stay as always."

"Water coming down from the ceiling in our bathroom and AC didn't work. There was no fix for the AC and they offered to switch us rooms but it was already late at night. No other compensation offered but eventually agreed to have parking fee reimbursed. Not worth the $400+ CAD price. "

"Excellent accessible room. Plenty of room for a wheelchair. Staff very helpful. Downside, hot buffet breakfast food was cold. Room tea, coffee and milk was not worth bothering about, only two plastic sachets of milk for a 5 day stay. Bar area no staff in attendence most of the time, but were very helpful when you did find them."

"Lovely hotel with great views if you go for a sea view. Which is a must. Breakfast ok. But never got any eggs as staff member never there and not in a tray to help yourself. There was an event on one night and we were asked to sit outside with our drinks. Was ok ish but started to get cool. Wouldn’t have been happy if it had been cool and we couldn’t have a drink"

"Room was lovely and staff were very friendly. Were told there were no spaces in the car park but I questioned this (this was why we chose this hotel over others and had free parking as a perk) and there actually were free spaces. "

"Good priced hotel’with pool and dining options’friendly staff"