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Hotel Puerto Inn

3.0 star property
Hotel in Veracruz with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Puerto Inn

Outdoor pool
Reception
Breakfast and lunch served, local cuisine
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Hotel Puerto Inn balances work and play perfectly. Guests can stay fit at the gym, handle business at the dedicated center, and enjoy free WiFi in their rooms. The outdoor pool and sunny terrace are ideal for relaxation, while the staff earns praise for their attentive service.

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Iron/ironing board
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Iron/ironing board
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Iron/ironing board
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Map
91870, VER, Veracruz, Av. Cuauhtémoc Norte, 70

What's nearby

  • Hospital Pemex - 3 min drive - 3.0 km
  • Zócalo - 5 min drive - 5.2 km
  • Veracruz Harbour - 6 min drive - 5.6 km
  • Malecón de Veracruz - 6 min drive - 5.6 km
  • Veracruz Aquarium - 8 min drive - 7.8 km

Getting around

  • Veracruz Central Station - 10 min drive
  • General Heriberto Jara Intl. Airport (VER) - 31 min drive

Restaurants

  • ‪Pollo Leñero Av Veracruz - ‬9 min walk
  • ‪Little Caesars Pizza - ‬2 min walk
  • ‪Carl's Jr. - ‬6 min walk
  • ‪Oriente Express (zona comederos en Soriana) - ‬5 min walk
  • ‪Alitas Infinitas - ‬10 min walk

About this property

Hotel Puerto Inn

Hotel near Veracruz Harbour
Take advantage of a terrace, a gym, and a business center at Hotel Puerto Inn. The on-site restaurant offers breakfast and lunch. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a front-desk safe, and tour/ticket assistance
  • Luggage storage, concierge services, and meeting rooms
Room features
All 70 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 80 to 100 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz

Frequently asked questions

Does Hotel Puerto Inn have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Puerto Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Puerto Inn?

Self parking is free at this property.

What time is check-in at Hotel Puerto Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Puerto Inn?

Check-out is at noon.

Where is Hotel Puerto Inn located?

Situated in Veracruz, this hotel is 1.4 mi (2.3 km) from Veracruz Institute of Technology and 3.1 mi (5 km) from Veracruz Harbour. Hospital Pemex and Zócalo are also within 3 mi (5 km).

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Hotel Puerto Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 31 out of 128 reviews
Rating 8 - Good. 36 out of 128 reviews
Rating 6 - Okay. 21 out of 128 reviews
Rating 4 - Poor. 18 out of 128 reviews
Rating 2 - Terrible. 22 out of 128 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

PAOLA VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio
Stayed 2 nights in Oct 2025

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hice la reservación a través de Expedia y no se respetó, al llegar al hotel todo está ocupado y mi lugar nunca se reservó.
Stayed 1 night in Oct 2025

2/10 Terrible

Erik

Disliked: Staff & service
Me descompusieron mi camioneta y no se hicieron responsables es ma se ofendieron me me gritaron el gerente
Stayed 2 nights in Oct 2025

4/10 Poor

Guadalupe

Disliked: Cleanliness
Las instalaciones presentaban humedad
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
buen servicio
Stayed 1 night in Jul 2025

2/10 Terrible

Marcos axel

Disliked: Cleanliness, amenities, property conditions & facilities
Nada
Stayed 4 nights in Jun 2025

8/10 Good

Rosa

Liked: Cleanliness, amenities
Según la aplicación cancelo antes o no reporto mi reservación
Stayed 1 night in Jun 2025

6/10 Okay

Domingo

Para descansar ok
Stayed 1 night in Jun 2025

6/10 Okay

Luis Ismael

Liked: Cleanliness
Gracias
Stayed 2 nights in May 2025

6/10 Okay

Luis Ismael

Liked: Cleanliness
Nos asignaron habitación frente a la alberca y estaba todo mojado, intentando caminar por ahí.
Stayed 2 nights in May 2025

6/10 Okay

Miguel

Falta mantenimiento a las instalaciones hidráulicas,mala iluminación en pasillos y poca seguridad en chapas de puerta principal de acceso a la habitación en mal estado
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Liked: Amenities, property conditions & facilities
Bien
Stayed 2 nights in May 2025

4/10 Poor

David

Disliked: Staff & service, amenities, property conditions & facilities
Cuenta con un estacionamiento bastante insuficiente y solo hay 1 persona para atender todo el hotel
Stayed 1 night in May 2025

6/10 Okay

NESTOR

Buen hotel para pasar la noche, si no encuentras otra opción, algo caro para lo que ofrece
Stayed 2 nights in Apr 2025

2/10 Terrible

OSVALDO

Disliked: Cleanliness, staff & service, property conditions & facilities
no expiden la factura
Stayed 3 nights in Apr 2025

2/10 Terrible

Esli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Terrible

No dan toallas, el papel igienco solo medio rollo, la ducha se encharca, el baño todo el tiempo mojado, y en general el lugar es bastante desagradable.
Stayed 1 night in Apr 2025

2/10 Terrible

Abbad

Disliked: Amenities, property conditions & facilities
Reserve llegue y no estaba la reservación no hay nada de empatía sólo dijeron no hay nada y usted ya realizó check in mientras que yo no hice nada. Me dejaron a la 11 de la noche sin habitación con mi familia dos bebés y sin haber nada donde hospedarse.
Stayed 1 night in Apr 2025

10/10 Excellent

Karla Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble, Ideal para volver aquí
Stayed 3 nights in Apr 2025

10/10 Excellent

Arturo

Disliked: Staff & service, property conditions & facilities
En general la limpieza es fundamental en una habitación
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO HOTEL

Me fue mal demasiado ruido hasta las 2 am, todo estaba sucio la regadera, el baño y el piso, nisiquiera tiene un buen estacionamiento, ni toallas y basura por todos lados
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo

Falta de servicio al cliente, muy caro para lo que es, pésimo
Stayed 1 night in Mar 2025

10/10 Excellent

José Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el servicio
Stayed 2 nights in Mar 2025

6/10 Okay

Modesta maribel

Es aceptable pero está descuidado tiene Detalles

El hotel está descuidado no hay suficiente lugar en el estacionamiento la habitación en general aceptable pero había un aire acondicionado de a lado que se escuchaba muy muy fuerte las habitaciones se escucha el ruido de la gente que habla o se baña a lado es la pared de tabla roca muy delgadas la puerta no tiene una chapa de buena calidad las camas bien y sábanas limpias
Stayed 1 night in Mar 2025

6/10 Okay

Gema Esmeralda

Le personal tiene excelente trato,
Stayed 3 nights in Mar 2025

8/10 Good

Junior Jesús

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Mar 2025