Pros: great restaurants very close, spacious common room, fun kitchen, wonderful location, overlooking canals. Very nice and responsive check in contact. Cons: washing machine broken, plugs are non-standard European, terrible water pressure, pre-check in process was confusing and a lot of back and forth, a little loud in the morning. Really, such a great location if you want to be near St. Marks square. We were there over Carnivale and it was very crowded. This place is bare bones - barely enough towels, no bowls, no soap, no coffee, but maybe these are American expectations? Good place for families, for sure.