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Pan Pacific Vancouver

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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Pan Pacific Vancouver

VIP Access
UNESCO Sustainable Travel Pledge

Pan Pacific Vancouver

4.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
V6C3B5, BC, Vancouver, 999 Canada Pl

Explore the area

  • Popular LocationCanada Place2 min walk
  • Popular LocationVancouver Convention Centre3 min walk
  • Popular LocationRobson Street12 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)28 min drive

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  • Extra savings and perks for Rewards members
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About this area

Vancouver

Located near the beach, Pan Pacific Vancouver is in Downtown Vancouver neighborhood and is connected to the convention center. Vancouver Waterfront and Port of Vancouver are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park and English Bay Beach. Looking to enjoy an event or a game? See what's going on at Rogers Arena or BC Place Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking.
Visit our Vancouver travel guideOpens in a new window
Map

What's nearby

  • Canada Place - 2 min walk
  • Granville Street - 3 min walk
  • Vancouver Convention Centre - 3 min walk
  • Harbour Centre - 6 min walk
  • Robson Street - 12 min walk

Getting around

  • Vancouver Waterfront Station - 4 min walk
  • Waterfront Metro Station - 4 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

About this property

Pan Pacific Vancouver

4.5-star luxury hotel connected to the convention center in Downtown Vancouver
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Pan Pacific Vancouver offers 503 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a spa tub, and a steam room.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Dutch, English, Filipino, French, German, Hindi, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Self parking on site (CAD 50 per night; includes in/out privileges)
  • Valet parking on site (CAD 56 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Limo/town car service
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 20-40 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Oceans 999
  • Coal Harbour Bar
  • Five Sails

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 4 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 40 per person (approximately)
  • Fee for in-room wireless Internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 5.95 per night (rates may vary)
  • Fee for wired Internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 56 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas is limited to 2 hours per day
Parking height restrictions apply

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 1727 out of 2681 reviews
5 - Excellent 64%
Rating 4 - Good. 608 out of 2681 reviews
4 - Good 23%
Rating 3 - Okay. 198 out of 2681 reviews
3 - Okay 7%
Rating 2 - Poor. 95 out of 2681 reviews
2 - Poor 4%
Rating 1 - Terrible. 53 out of 2681 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed in a 5-star hotel in Montreal, this didn't compare at all. The tub is smaller than the one in my apartment at home and there weren't any 'perks' - I was extremely disappointed that the day I arrived I rented a movie and then was so exhausted I fell asleep not even half way through. I didn't think about it for over 24 hours. The hotel refused to allow me to finish watching the movie - I would have to pay the entire rental again because it was over 24 hours. In Montreal, the 5 star hotel bent over backwards to accommodate and offer extra services if something went wrong. The hot tub didn't work well and was shut down the last 2 days of my stayso I ended up in the pool with screaming kids. I didn't feel very valued at all ...
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were quite lovely and the views of the harbour were beautiful
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved being right where cruise ships come in
Stayed 2 nights in Jun 2022