This hotel has the best service, great design and modern. For sure giving the Fairmont a run for its money. I'd say our experience was better than at the Fairmont.
Josee
2024 年 5 月に 3 泊滞在
8/10 (良い)
TM
カップルで旅行
2024 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a luxurious, clean, and beautiful property; however, we had AC issues in our room and it was a pain to get it remedied.
TM
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
LEVENT
家族旅行
2024 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is great property. Clean, nice staff, close to main Vancouver attraction, restaurants, shopping. I definitely recommend,
LEVENT
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Lilya
カップルで旅行
2024 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel in a great location in downtown Vancouver!
Lilya
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Jeorme
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful bathrooms.
Jeorme
2024 年 5 月に 3 泊滞在
8/10 (良い)
K.
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
First and foremost, I would definitely return and intend to do so. The staff were wonderful and accommodating. The room was perfectly clean and decently luxurious as you would expect from the price point but. There were some issues but the vast majority of them came from inaccuracies in the Expedia listing and the hotel itself is not responsible for that.
The only issues I had was I left a request for housekeeping and pressed the request housekeeping button but no one never showed up so I was stuck with 3-day-old room service plates in my room. I wouldn't have brought it up except for my room was right next to the staff rooms and many people would have seen the indication that I requested housekeeping to show up. Additionally the rooms are very quiet But in no way soundproof, My mornings and afternoon subject to construction noise outside the building and the sound of employees talking from the staff room. However, I didn't hear a single other guest.
I will end on the truly negative aspect of this hotel. The food is below average, and is priced as fine dining do not order room service there is a panopy of excellent restaurants in the neighborhood.
Overall I highly recommend it as long as you aren't intending to order room service.
P.S The staff deserves an additional mention as I found this to be the perfect balance between attentive care but not being overly fawning or obsequious. Whoever manages the staff is doing an amazing job with the culture.
K.
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Pamela
家族旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed one night before our Alaska cruise, walking distance to cruise terminal. Property is very new, room design is nice and modern. Quiet and convenient, Tim Hortons right besides the building. Customer services people are friendly. We arrived one and half hours before regular check-in time. Front desk arranged room for us immediately. It was a wonderful experience to stay in this hotel. Will definitely recommend this hotel to friends and family.