Find hotels in Valley View Heights, El Paso

"From the pick up at the airport to the drop off at the airport 3 days later this property had everything we needed. The room was comfortable, the staff was kind, the property provided everything we needed. Easy to get to area restaurants. Easy drive to shopping and entertainment. Zero noise from the freeway close by. I highly recommend this location. And please follow the staffs recommendations for local restaurants, they were phenominal!"

"Needed towels they stated the didn’t have many made it a big deal for an extra towel The water mark is seasonal doesn’t state that on line No blowdyer came for one took them 45mins to take to room Safe hotel Stay needs new employees "

"Property was nice. Front desk was very nice and a rooftop had a very nice . "

"Bed sheets where stained… the room smelled like cigarettes… pool wasn’t working due to not passing inspection.. other hotels better than this dump"

"I have to explain my poor ratings because not everything was bad. The first room #7105-we were assigned was absolutely horrible-the carpet and hassock were stained in numerous places. There was no hot water. The toilet flush handle was actually broken, which we discovered the hard way, couldn’t flush. And when I tried to call the desk the phone wasn’t working! Only one bed side table & lamp. When I called via cell, the desk didn’t initially offer an apology and agreed to give us a new room. No apology or recognition of the inconvenience. Or credit or refund offered. New room was fine. Lobby excellent, very clean, good security fencing and gates around property."

"This is a busy place, but the rooms are quiet."

"Room was clean had a nice view of the pool. No complimentary water in the room. A fan was provided in lieu of poor air conditioning. The TV was not a smart TV… these amenities are pretty basic in other hotels in the same area with a lower nightly rates. You are not allowed food from outside the hotel in the pool area even though their kitchen and bar close early. "

"The rooms are stuffy, old and dirty. The telephone was not connected. The furniture in the room is old and used. The reason I rented a room for the night was because of the indoor hot tube and it didn’t work!! The water looked dirty inside the hot tub and indoor pool. Very disappointed. Will never rent a room anymore. "

"Had a bad morning went out to my car for my clothes when back to the room couldn’t open it cards will not work to open the door ask for help couldn’t find the problem to my situation at last they open the window for me "