Eurostars Gran Valencia

Staff was very friendly and helpful, and the bed was clean and very comfortable. Those were the two positives. Please be aware that the hotel is very far from the city center (we did know that already because we wanted to get in and out of the city easily by car), and that you will need to walk about 45 minutes to get to the old city. Still, there is very little around in terms of restaurants or cafes. Upon entering the room, it looked nice, but upon further inspection, it became clear that there were issues. The furniture was dinged and dented and looked old, the shower head was cracked so it shot out water awkwardly and aggressively, our tub had heavy calcium buildup, and our A/C didn’t work. Regarding the A/C, when we arrived to the room it was set for 27 degrees celsius (we stayed there in July), so we tried to make the room cooler. Apparently we were not supposed to touch it, but when an A/C is set to such a high temperature, the obvious thing is to try and cool down the room. Eventually it stopped working, so they sent someone to try to fix it, but it still didn’t work. Seeing as we were only there one night, we didn’t complain further and just slept with the window open, which was fine because we were on the 15th floor, but for a longer stay, it would have been an issue. The pool is way smaller than the photos show, it is basically an oversized bathtub, and there was no water fountain in the gym. Overall, the place really needs some upgrades.