10/10 (非常に良い)
Linda
グループ旅行
2025 年 9 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
On arrival we were greeted by a friendly and personable young woman (sorry didn't get her name). Although our room wasn't quite ready she found us another room so we were able to check in immediately which we appreciated, as we'd had an early start from London. Our room, 409, was very clean, with all the facilities to meet our needs. There were no hot drink facilities in our room however we discovered on day 3 of our stay, that we were able to borrow a kettle from reception. We should perhaps have asked sooner.
Breakfast was plentiful with hot options too, and there were different types of milk to suit those with allergies/intolerances which I was grateful for. There are allocated time slots for breakfast allowing half an hour for each time slot. Sometimes guests overstayed their half an hour and it was necessary to queue. Replenishment was slow at times although when asking, food was quickly topped up.
The location of the hotel is perfect to walk to all the most relevant sights, and bus stops are within walking distance too to explore further afield.
All staff we had the pleasure to come in contact with were very friendly and helpful, service with a smile.
The hotel met all our needs for location, cleanliness, friendly staff and good breakfast. We felt it would be good to have a lounge area for those waiting for taxis on departure day, rather than having to sit by the front entrance, or in the dining room. We thoroughly enjoyed our stay, and would highly recommend.
Linda
2025 年 9 月に 3 泊滞在