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"Pool closed. Booked a room with a bath. No bath. Staff refused to swap room on arrival . Wanted an extra €70. Very rude, very public discussion. Unprofessional. Finally agreed to move us for last night. No coffee or tea facilities. Don’t go off room description it’s not what you get."

"Excellent location, nice staff and great room "

"Excellent hotel with great service and fabulous buffet breakfast. Highly recommend ed"

"We stayed here in February for 7 days. The rooftop was closed all week (we had to request to go up and sit which was met with unhappy responses, even on not windy days), the pool was closed (out of season I guess, however it was no larger than a bathtub anyway, and we slept terribly the entire week due to constant noise inside and out. The room was nice, but the shower leaked all over floor everytime we used it and we had constant running water above us when the loos and showers were operating in other rooms, 24/7 keeping us awake. What a lovely sound to hear in the night of your neighbours above flushing the loo and the gushing water going across your ceiling! We were looking forward to staying here after the reviews but very dissapointed for what we paid and expected. Staff were not bothered about our experience and never asked when we checked out. "

"This is a basic hotel without any frills but contrary to a lot of other reviews on here I did not find anything bad enough not to stay. It is worn and really needs a refurb but it is clean (linens and general cleanliness - they're not afraid of a bit of bleach!) - the city centre location is good for access but can be noisy as there are some late night bars very close (I would request a room towards the rear of the hotel if you think this might be an issue). Staff are a bit meh, didn't really interact much with them except for checking in but they did what they needed to. Might not be ideal for limited mobility or wheelchair users due to it's cramped entrance/stairs configuration. Everyone else should be fine."

"Yes. It was superb"

"Insulation"

"Good size clean room, very close to shopping centre and amenities far from old town - (about 40 min walk). Safe area to hang late at night streets are wide and safe full of restaurants and coffee shops. Location wise is across stop 6 on Hop on Hop off sightseeing bus"

"Staff, amenities and location were brilliant. Definitely the best hotel on Valencia sea front. Only niggle was the restaurant menu... not many options for vegetarians for lunch / dinner."