Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We couldn't get up there the first night because I-70 was closed all night due to a horrible accident. We got to Vail early the next morning. We went to get the keys out of the lock box so we could go to the room, but there were no keys. So, we had to wait until 8am when the office opened. The man in the office said the keys had been in that lock box with my name on them... they were no longer there. He made me a new set of keys, we went to the room.. and there was someone else in there!!!!! Someone had taken my keys and used my room. He found us a new room. I can't imagine what would have happened had we gotten there sometime during the night.. we would have had to sleep in the car!!! I have no idea what the end result of this situation was, but someone else used MY ROOM!!!! Other than that, everything went great. Great location, friendly staff, etc.