4/10 (不満)
Jane
家族旅行
2025 年 7 月 25 日
良かった点 : 設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
The original room which we were allocated was not serviced on our arrival. Beds were not made and toilet not cleaned. We were re allocated to two rooms which meant our party had to split. One room had a window wide opened which could not be closed. The other room had three windows all locked which could not be opened, and it was very hot.
Although we were given unique access code to the building, it was a shared block with other residents on different floors. Someone tailgated us into the building and trying to ascertain which hotel floor we were heading. The whole experience didn't make me feel safe, the cleanliness of the rooms was quality controlled and it was difficult to make requests because there was no attender on site to offer any help such as opening the windows.
Jane
2025 年 7 月に 1 泊滞在