Utsunomiya Vacations from ￥47,094

The place convince okay. The hotel toilet bowl smells stinky..i ask to clean every day but the smell still the same... and i can't stand it. I buy my own clorox bleach spray and I clean my own. And before we go the smell is gone.

This is one of the best hotels we have stayed in. The property itself is first class in every respect as are the friendly and welcoming staff. I can't wait to return!

We loved the location of this property, it was in a clean, safe, corporate neighborhood. Lots of restaurants and places to get a cocktail nearby. The staff was sweet and we used the washer/dryer a lot! We loved how modern it was. The rooms were a great size for 3 people. Check out the restaurants in Tokyo Station too!! Thank you for the wonderful stay!

Location, cleanliness, helpful staff.

It was a little bit of an exploration finding the hotel using Google map. The small gym was cleaned and air-conditioned on the 2nd floor. The laundry and dryer were a little pricy compared to other hotel chain but that could be because of the area. The front desk service were excellent! The rooms were cleaned and simple for a maximum of 2 per room. The areas of improvements are as followed: 1. Welcome coins for refreshments should not only be per occupants but also per night of stay. 2. It would have been nice that the coupons/ discounts we also applicable for breakfast and not just cafe time or dinner. 3. French cuisine dinner were more eye stimulating and tailored for adults than teens or family. 4. Allow restaurant meals to be serviced to rooms. 5. Accurate billing from the restaurant - the error was caught upon check-out.