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"The warmth of the staff was amazing, the bed, room, and amenities are nice too."

"Excellent hot springs "

"Everything was great, staff friendly. The only issue was immediately following the booking of our reservation, we received an email from the hotel stating that renovation was going on and the view from our room would be blocked due to the scaffolding. This was the case, but it was not a big deal. Breakfast was great, too."

"Lovely food both dinner and breakfast the stuff was very nice too "

"Convenient "

"Excellent traditional experience, onsen is great and the traditional food sets (both breakfast and dinner) are very nice. Only problems I had overall were maintaince going on during my stay (landscaping and some light building work), and some parts of the building are showing their age (especially in the onsen and lobby areas). Bonus note, some of the hole in the wall restaurants nearby are excellent and the rual area nearby is great for a break from the big cities (it has that fresh air countryside feel)."

"The Hamilton is a unique fusion of British Stately Home turned Inn, and Japanese hot spring spa. It sits on the steep side of a hill, making the entry challenging for those with mobility limitations. Once inside, however, the building is fitted with ramps and an elevator. Staff are alert for arrivals, come to the parking lot to help position the car and bring your luggage inside. Check-in takes place seated in elegant chairs in the parlour, with a choice of juice or sparkling wine to refresh you from your journey. The staff takes the necessary information and explains the options before escorting you to your room while carrying your bags. Everything in the hotel is retro style, including the plumbing (except the modern elevator). Rooms are spacious with large comfortable beds and a generous sofa. The only complaint I had was the height of the beds, which were actually much lower than normal, making it a little difficult to get up if (like me) you're over a certain age. Breakfast was included in the room charge. Rather than the usual hotel buffet, this is a sit-down affair in a spacious room reminiscent of an English college refectory. It features several removes, including fruit, yoghurt, soup, eggs, meats, fish, and breads. It could easily be mistaken for an English manorial guest house, except that everything is in Japanese, with optional yukata for one's appearance in the dining hall. (Due to health issues, we did not visit the hot springs, of which there are two.)"

"Room was clean, comfortable, and quiet - all making for a great stay!"

"Very enjoyable stay, great food and modern rooms"