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"The entire staff was PHENOMINAL! Our room was super clean, A/C worked great, great internet and quiet. Yes, tje rooms are small (did not affect us at all) and breakfast was super crowded both mornings (again, it did not bother us at all). We'll definitely being staying here again - customer service was top notch and the amenities were legit."

"A beautiful hotel located very close to the harbour gate entrance to the park. Our room was spacious. The breakfast buffet, although a little pricey was great with so many choices and cuisine types. My only complaint would be that the parking is far away and the parking shuttle bus is not super convenient, especially if you have luggage or small children."

"It’s near the bustling streets is Sasebo but far enough away for a quiet setting. "

"This hotel is an excellent choice for anyone visiting Huis Ten Bosch, as it's conveniently located right next to the park entrance. The service is exceptional and highly professional. The beds are incredibly comfortable, and the breakfast is delicious with a wide variety of options. There is a Family Mart inside the hotel. During our stay over the long weekend, the hot spring was quite crowded, but aside from that, I would definitely return."

"Thank you for another fine stay! Staff is very helpful and friendly. This is my hotel I always book for Sasebo!"

"Friendly staff. Comfortable room. Great breakfast."

"Staffs are friendly and helpful. The foods and views in Japanese restaurant are amazing "

"We were unaware on our reservation through Hotels.com that our reservation included breakfast and dinner. We stayed at the hotel for 4 nights and dinner was basically the same every night - not what I am looking for in a vacation. Still the dinner is very good. Having said that, all the food is very Japanese, so not what all travelers can do. The hotel itself is gorgeous with amazing amenities. The staff lovely although not too comfortable with English which is fine of course. We particularly enjoyed the massage chairs, cold plunge and sauna. But the in room onsen bath was my favorite!"

"Very clean hotel and excellent staff."