「I was very glad the front desk person located us on the first floor.
I did let them know the refrig. door did not close properly and the frost in the freezer had built-up.」
「There are no complaints about hotel accommodation. However, WiFi in my room was not connected at all.
As soon as connected, it was disabled immediately. 」
「This was a great hotel to stay in for the week. Free laundry was unexpected and very appreciated. The staff were very nice and helpful. I would definitely stay there again.」
「To be honest when we first checked in. The Woman was unfriendly, nose was turned up. Which cause me to try to check out. However as we continued our staff all the other Mangers and Staff were extremely professional, friendly, helpful, cheerful with my children. Because of that I extended my stay. Overall our visit was amazing 」
「The hotel has character. It has a nice downtown location close to the baseball stadium. We enjoyed the continental breakfast and I loved the free parking. It has a great helpful staff and the TV selection was unmatched. There’s a lot to like at the Inn on Broadway.」
「If you want to stay in a truly unique place, this is it! I love the thought of being in such a historic building. The checkin process is via code/virtual, so I did not encounter any staff personally. Very walkable to many art installations, restaurants, and the Public Market. We will stsy again!」
「I really appreciate a good staff who's also kind to their clientele and you had that especially on a July 4 th weekend. Very attentive. Thanks for a great stay. 」
「Check in was super easy and the guest services rep was so nice! Had questions about the parking and i asked if i could get a room with a good view and the view was great! I believe her name was Abigail, i hope i am correct. 」
「Hotel staff are so friendly and supportive. They are really committed to have guests feel comfortable. Convenient to go to University of Rochester as well as near to College Town.」
