Ulaanshiveet Vacations from ￥103,878

Property was lovely. Location left something to be desired.

There was a fire at the hotel, but it was not evacuated properly. At 1am, there were people in the restaurant/bar area, hanging out in the lobby and in their rooms. There was no fire alarm. Instead, we got a phone call telling us there was a fire. There were 3 firetrucks, 2 hoses going in through the lobby and one extension ladder at the 12th floor, but the staff encouraged us to stay inside to get out of the cold. Seemed very unsafe considering there was a room on fire.

Room clean but showing age

部屋によって当たり外れがありそうだが、部屋は使いやすかったです。また利用します。

The room itself was fine and comfortable. However, I was disappointed with the breakfast arrangement. What was advertised as a buffet breakfast was changed to a plated meal delivered to the room, which did not meet expectations. Another issue was the very low water pressure in the shower, which made it inconvenient to use. On a positive note, the staff were very accommodating, polite, and helpful throughout the stay, which was appreciated.