Our room was very clean and comfortable. The location was perfect for us. The check in process was slow and it seemed like no one working at the front desk knew how to handle an Expedia booking.
2026 年 5 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2024 年 4 月 10 日
良かった点 : 清潔度、客室の快適度、コミュニケーション
Home away from home
Great new place. Everything is new and nice. Staff are friendly and helpful. They do need to settle on their SOPs but understandable some things are not in place given how new it is.
2024 年 4 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
leeyoungju
2024 年 8 月 12 日
良かった点 : 客室の快適度
온수가...
깨끗하고 좋아요.
그런데 욕실한곳은 온수가 안나와요.
2024 年 8 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
suet eah
2024 年 12 月 4 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
Poor facility and service
Will not recommed this hotel. Though they are rated 4 stars but the service standard and facility is below 3 star
2024 年 11 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2024 年 4 月 25 日
良かった点 : 清潔度、客室の快適度
Apartment needs a microwave. Also quality of housekeeping is very inconsistent - sometimes no soap replenished, sometimes bin not cleared, sometimes dishes not washed. Also need to stock up utensils - more spoons/forks, no tea spoons, no butter knife, no steak/fish knives.
2024 年 4 月に 6 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
wong
2024 年 11 月 27 日
気になった点 : 清潔度、客室の快適度、コミュニケーション
first day check in no air condition need to change room. I do not expect no room cleaning every day for a 4 star hotel. Some other issues no light at corridor, noisy bathroom, no tissue box paper, no complimentary drink, safety box not functioning, no cooking utensil
2024 年 11 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2024 年 4 月 22 日
良かった点 : 客室の快適度
Loved its new. But needs better SOPs
Love this for my 2 week stay compared to hotel. New building, all amenities new. However, they do need to better understand a service apartment concept. Housekeeping service not defined, unclear when they will clean and it is irregular. Sometimes they came daily (doing only bed, toilet, bins) and sometimes not at all for many days. Cleaners tend to do bed, toilets and bins but not the rest of apartment (eg kitchen), perhaps they are not trained in service aptment and may have experience only for hotel room not service aptment. Not equipped with dish cloth, detergents, etc. No microwave. Not sufficient cultery only 2 forks 2 spoons. No frying pan. But overall, i still prefer this to hotel. Liked that it was home away from home for 2 weeks.
2024 年 4 月に 8 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2024 年 4 月 2 日
気になった点 : 清潔度、コミュニケーション
넓은 공간을 선호하는 분들께 적합
한국의 콘도느낌으로 세면도구, 수건 등을 챙겨가야하고 청소, 쓰레기버리는 것 등 직접해야 함.
4박에 수건, 칫솔 등 2일치 제공.
아파트의 일부 공간을 대여하는 듯함.
안내데스크가 별도로 없고 룸에 전화가 없어서 숙소에 문제가 있을 경우 소통에 어려움이 있음
호텔스닷컴 채팅창을 통해서만 요청이 가능하나 다음날 답변이 오거나 답변이 없음.
침실 침구류 상태는 양호하나 침실에 콘센트가 없어서 핸드폰 충전은 거실에서 해야 함.
욕실은 깔끔해보였는데 수건에 먼지가 많아 얼굴과 몸에 붙어 사용하기 어렵고 하수도 냄새가 나서 팬을 계속 틀어놔야 함. 수압은 괜찮으나 한참을 틀어놔도 녹물이 나와 양치는 생수로 하길 추천
주방도구 있으나 주방세제 없고, 세탁기 있으나 세탁세제는 구비되어 있지 않음.
투숙 기간동안 청소가 필요하면 직접할 수 있도록 청소기는 구비되어 있음
체크인 할 때 보증금 현금으로 지불해야 함.
호텔스닷컴 홈페이지에는 체크아웃 시간 5시라고 되어있으나 숙소에서는 오전중(12시 전)에 체크아웃하라고 함.
몽골이 서비스가 좋은 나라가 아니라고는 하지만... 그걸 감안하더라도 다시 가고 싶지는 않습니다.