We pitched up at a closed down hotel after a gruelling mountainbike race in 38 degrees celsius!! The Wartburg hotel has been closed since Nov 2019! We booked this last week and money was taken from my credit card. Luckily we found alternative accomodation 40km further. We would like our money back.
Minette
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
Juanita
家族旅行
2019 年 12 月 29 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel was not operational. We had to arrange alternative accommodation.
Juanita
2019 年 12 月に 1 泊滞在
6/10 (普通)
Gert
2019 年 10 月 28 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disappointed but otherwise clean
It was clean and linen and bathroom were exceptionally clean. Pillows were excellent. Carpet looked a little grubby and the shower only trickled water that was either hot or cold. Needs attention. Annoying that there was no TV unless you had a voucher which we were not pre-warned about. We were just told our room was upstairs. With the rooms being identified by name only a map or board showing where the room was would have been helpful. Nobody offered to help with luggage. We were not informed of Wi Fi, Wi-Fi code or anything when booking in. Not even breakfast times.
Gert
2019 年 10 月に 1 泊滞在
6/10 (普通)
Gregory
2019 年 2 月 14 日
気になった点 : 施設のコンディションと設備、客室の快適度
From what was once a memorable place to stay...
Poor service at reception on arrival. Rooms clean, but old and fans don't work. Food from restaurant was very good.
Gregory
2019 年 2 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2017 年 12 月 1 日
Hotel in schöner Parkanlage
3 Wochenaufenthalt ohne Beanstandung. Alles in Ordnung. Freundliches Personal.
宿泊されたお客様
2017 年 11 月に 5 泊滞在
6/10 (普通)
宿泊されたお客様
2017 年 11 月 15 日
良かった点 : 清潔度、スタッフとサービス
Bayrisches Hotel in ZA
Deutscher Koch, gute und preiswerte Speisen. Sehr persönliche Bedienung.
Gute Parkmöglichkeit.