「I booked here last minute for an impromptu stay in Tyler. It Is situated beside another hotel that you see first, and have to follow around to the right to get to the entrance door for this hotel. I went into the the first hotel as that's where Google maps leads to. The guy on reception was the nicest friendliest person and explained out mistake. We arrived for check in at the correct hotel, late might I add, about 11.30pm. However we didn't feel half as welcomed here by the night desk staffer....
「This is an older property and could use some new paint, etc. Our room was clean and the A/C worked. We had difficulty getting into the room with the provided key card, and the gentleman on duty reprogrammed the key and personally came to our room to make sure we could get in. I wish I had gotten his name so I could express my appreciation for his going the extra mile! We slept well and would stay here again.」
