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Best Western Plus Hotel Genova

4.0 star property
Travelers can rejuvenate at the Hquattordici spa or prepare for adventures near Piazza San Carlo with high-speed WiFi and artisanal coffee from the on-site cafe.

Choose dates to view prices

Best Western Plus Hotel Genova in Turin's center offers luxury. Book body treatments at Hquattordici spa, enjoy high-speed WiFi, and quality coffee at the cafe. Attentive staff provides express check-in/out services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥19,138
￥22,714 total
includes taxes & fees
Jun 2 - Jun 3

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT001272A1ULDZ63SY, 001272-ALB-00236

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Best Western Plus Hotel Genova pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Best Western Plus Hotel Genova?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Genova on Jun 2, 2026 start from ￥19,138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Best Western Plus Hotel Genova?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Hotel Genova?

Check-out is at 11:00 AM.

Where is Best Western Plus Hotel Genova located?

Located in Crocetta, this spa hotel is within a 15-minute walk of Via Roma and Egyptian Museum. Monumento a Edmondo de Amicis and GAM are also within 10 minutes. Porta Nuova Station and Turin (TPY-Porta Nuova Rail Station) are within a 5-minute walk.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 272 out of 547 reviews
Rating 8 - Good. 206 out of 547 reviews
Rating 6 - Okay. 45 out of 547 reviews
Rating 4 - Poor. 20 out of 547 reviews
Rating 2 - Terrible. 4 out of 547 reviews

Reviews

Verified

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great value, centrally located!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities
Clean room. Safe and secure lobby.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the high ceiling and the gorgeous bathroom. Even the breakfast was wonderful.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with great service from all the staff. Very comfortable room Will definitely return
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Yasmin

Liked: Property conditions & facilities
The reception desk staff were amazingly helpful at all times! High ceilings, spacious bathroom made this double bedroom together with the fabulous spa a really great to stay in this hotel!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

pio ciro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top quality, and staff very very friendly
Stayed 1 night in Aug 2024
Verified

8/10 Good

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nothing fancy, but it does what it’s suppose to. Okay breakfast, great little gym (did not try the spa) and a super location, right in center and next to the main train station
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Eduardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Jewel just steps away from Torino Porta Nouva

Excellent location with outstanding service make this hotel a top choice for any traveler. Centrally located and just some steps from the Torino PN train station. Congratulations to the front desk staff for their excellent customer service and professionalism.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Reasonable price
Stayed 1 night in Sep 2023
Verified

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel that’s close to the train station and city center. Most attractions and restaurants within walking distance. The room we were in was facing the street and you could hear lots of street noise and the tram coming by, not ideal if you’re a light sleeper. We tried to change rooms but it could not be accommodated. In any case, we managed just fine. Overall, I would recommend this hotel with the above caveat.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Andy

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful hotel but no spa access and small room

I booked this hotel based on it having a pool to relax in only to find out that to access the "spa" it was an extra €30-40, and even upon finding that out, we still went to go ahead with it, only to head down to the spa and find no-one there and the spa locked up. Very disappointed. The room I got was also very small. Pro's were a great looking lobby and superb location for central Turin, literally opposite the main train station. Long way from Juventus Stadium but possible by public transpot (45min-1hr).
Stayed 1 night in Dec 2024
Verified

4/10 Poor

William

Liked: Cleanliness, amenities
Summary: Staff are great but bedrooms far too hot. Wouldn’t stay again. The staff were always friendly and helpful and are probably this hotel’s greatest asset. The location is convenient and acceptable for the price with numerous public transport options nearby. Breakfast had a decent offering, though the bread was a bit poor in quality and selection. The spa costs €30 pp for 2 hours, this was mentioned nowhere in the Expedia page but was expected. The whole property is nice but a little tired in places. The spa is a bit older than the photos suggest, which were obviously taken when it was new. Now the bad: the air conditioning is non existent or has been deliberately turned down. The bedroom was hot, too hot to sleep, I estimate the temperature of the room to be 26 or 27 deg C with the air conditioning set on 16 deg C. The air is not outside temp but it’s not cold and the room does not cool down. I wouldn’t stay again.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

howard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room on 5th floor was in the roof. Restricted head height in parts. Air con I could not make work at all and room far too hot. The 'bath shower' was a strange jacuzzi which would not fill with water, therefore no bath and only had a hand held shower. Therefore not really a shower either. No restaurant on site. Parking very difficult, I went to underground parking at the train station which is probably not the safest place to be late at night I imagine. Breakfast OK, nothing to get excited about.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Cosy room, handy staff. Really useful location too. Sadly we couldn't make use of the spa services offered.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Raffaella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great breakfast
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are spotless clean and staff are excellent. Cannot fault anything about this hotel
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Michael

Great front desk. Lovely hotel
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, especially for a solo traveller stopping quickly.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

yuko

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and gorgeous and safe.
Stayed 1 night in May 2023
Verified

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Turin

Enjoyed my stay at Best Western. It was very convienent to the Porto Nuovo train station.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Raffaella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice including a great bathroom area. Everyone is super friendly from the owner down to the staff. Breakfast is excellent and freshly made every day. This hotel is our stay every time we come to Torino.
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. No complaints. Thouroughly recommend.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever. Thank you Francesco for great service and for the upgrade. Best,
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, breakfast is good for starting the day full, our room was big enough for a family of four including a 13 and 11 year old kids. I love the size of the shower too! The room was nice and newer. The hotel is literally across the street from the train station. Turin in general, does not seem to be a really walkable city unlike Rome and Florence.
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many homeless
Stayed 1 night in Apr 2024