It was an absolutely wonderful hotel!!! A boutique hotel, so fairly small which made it very quiet and peaceful. Our room, a king ocean view with a small pool ( I think all the rooms have their own pool) was just beautiful!!! Staff was awesome! We loved it so much we extended our stay 2 more nights and were still here!!! We will be back for sure🤗
Susan B
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Alejandro
カップルで旅行
2024 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente atención personalizada, muy buen comida, excelente chef de cocina,
Alejandro
2024 年 5 月に 5 泊滞在
10/10 (非常に良い)
Darren
カップルで旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great beach walked to meals and shopping definitely would stay here again
Darren
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Allana Maria
2024 年 4 月 29 日
Allana Maria
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
Maria
グループ旅行
2024 年 4 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The customer service at this property is top notch. I received communication from management prior to arriving and was pleasantly greeted by Jacqueline who went above and beyond to make me feel welcome. The pictures do not do this place justice, the high ceilings beautiful architecture and amazing views are breathtaking. Continental breakfast is a must my friends and I enjoyed the honey jam every single morning. Nitzy was wonderful and attentive when my friend wasnt feeling well she made sure breakfast was sent to her room and she followed up with her to make sure she had everything she needed. Transportation is everywhere you will not miss a taxi. Tago exceeded my expectations in every way. We took advantage of their gym and sauna which was clean and had everything we needed. The beach is well maintained and there is staff everywhere to make sure you have everything you need. This will be my go to property for my future Tulum visits. The evening treats were cute and tasty! The room was huge and had every amenity you could think of! Thank you Tago for being so amazing to myself and my friends! This was truly VIP treatment!
Maria
2024 年 4 月に 5 泊滞在
10/10 (非常に良い)
Nona
2024 年 4 月 26 日
Nona
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Andi
カップルで旅行
2024 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The reviews are correct for this hotel. Everything is awesome…everything except the prices. Tulum is not a cheap place and this hotel is one of the most expensive. The only thing I would not do again is dealing with customer service to get a cab. Their price was with 100$ more for both ways, take from the airport Jungle taxi is better. . Overall the property is really gorgeous, nice people we would go again there.
Andi
2024 年 4 月に 6 泊滞在
10/10 (非常に良い)
Estefani
カップルで旅行
2024 年 4 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super friendly staff, they make you feel welcomed and safe!