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「An exceptional stay. Although we arrived later in the evening, the staff were wonderful. The hotel room was clean, modern and very comfortable. Don't miss the view from the rooftop, just beautiful, only to be outshined by the lovely grounds around the hotel. There are two museums on the property, the wine museum is amazing and worth a visit, it is right in the hotel near the eating area. While the other museum is near the edge of the property and requires a ticket purchase. The breakfast,...

「We had a wonderful stay at the hotel is beautiful and brand new. The only problem we had is the restaurant that took very long time to get our food and I mean two hours long. 」

「Perfect!」

「Met in car on arrival, shown where to park and room. Lovely hotel, wine tour was good, wine tasting was excellent and our expert was very good at describing the wines, brandy and cha cha. Cooking workshops were good fun and you are what you made! Food in restaurant was really nice. Breakfast was nice, but the weakest link of the whole stay. Not replenished and when you could find the server, brought Luke warm coffee. 」

「Absolutely amazing 」

「The staff were young & not trained in customer service! I asked for help with my luggage & the young man who kept me waiting Is seen at the bar- free. He could have helped me straight away cos the porterage took 2 minutes, he knew that but kept me waiting regardless. The hot water was only tepid both in the vanity & shower. It was a cool night so I didn’t appreciate a cool shower. The toilet cistern didn’t work & kept running. I reported these things so future users weren’t inconvenienced. But...