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"This great hotel adjoins the City Arcade, with Woolworths, a chemist, hairdresser, bottleshop and other shops. Very close to everything in the city centre. The temperaturewas kept perfect by the airconditioner. Lovely rooms. Friendly staff. Very clean. Comfortable beds. Slept the best in ages. "

"Didn't use laundry, room was clean great view from balcony, close to places to eat and drink at. Located on the strand walking distance to most places."

"Excellent staff. Would have liked a microwave in the room"

"It is an ok hotel. Well priced, clean, and withing easy walking distance to many local necessities, ie Restaurants, clubs, local pool, shops etc. "

"A little further out than i realised but still a brilliant hotel. The staff were all really nice"

"Had an absolutely wonderful stay at Shangri-La Hotel! From the moment we arrived, the staff made us feel incredibly welcome with their warm hospitality and attention to detail. A special mention to the receptionist, Nao, who was exceptionally kind, professional, and always ready to help. Their dedication truly made our experience even more memorable. The rooms were spotless, spacious, and beautifully designed, offering stunning views, great location and ultimate comfort. The breakfast experience was equally impressive, with delicious food and a great variety of options. Every facility—from the pool to the spa—was top-notch and well-maintained. What truly stood out was the exceptional service—every staff member went above and beyond to ensure a memorable stay. I would highly recommend Shangri-La to anyone looking for luxury, comfort, and impeccable service. Can’t wait to visit again! "

"Great hotel and staff. Room smelt damp though!"

"An absolutely amazing stay from start to finish. The service was exceptional — warm, attentive, and genuinely welcoming. The view was stunning and made every moment in the room feel special, while the room itself was beautifully comfortable, well-appointed, and thoughtfully designed. Everything exceeded expectations, and it truly felt like a home away from home. I wouldn’t hesitate to stay here again and would highly recommend it to anyone looking for a memorable and relaxing experience."

"On 10th floor it was very quiet - clean, comfy and excellent"