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Novotel Cairns Oasis Resort

Star Rating
4.5 out of 5

Information

Reviews

4.0 / 5Good
2,355 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

4870, QLD, Cairns, 122 Lake St

What's nearby

  • Popular Location
    Cairns Aquarium
    1 min walk
  • Popular Location
    Cairns Esplanade
    6 min walk
  • Popular Location
    Cairns Night Markets
    6 min walk
  • Airport
    Cairns, QLD (CNS-Cairns Intl.)
    7 min drive

Choose dates to view prices

Book online or call:

03-6743-6572

  • Standard 2 Double Bed Room

    3.9/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details

  • Standard Room, Pool View

    3.8/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

  • Standard Room King Room

    3.7/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

  • Standard Room, Pool View

    4.1/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details

  • Deluxe Room, Pool View

    5/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

  • Deluxe Room

    4/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

  • Deluxe Room, Pool View

    4.5/5 guest room rating

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details

  • Deluxe Room

    4.1/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Deluxe Suite

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details

  • Standard Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Twin Bed
    More details

  • Superior Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed and 1 Twin Bed
    More details

About this area

Cairns

Located near the beach, Novotel Cairns Oasis Resort is in Cairns's Cairns Central Business District neighborhood, an area with good shopping. The area's natural beauty can be seen at Cairns Esplanade and Centenary Lakes Botanic Gardens, while Esplanade Lagoon and Skyrail Rainforest Cableway are popular area attractions. Traveling with kids? Consider Cairns Aquarium and Cairns Zoom and Wildlife Dome. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Cairns Aquarium - 1 min walk
  • Popular Location
    Cairns Esplanade - 6 min walk
  • Popular Location
    Cairns Night Markets - 6 min walk
  • Popular Location
    Esplanade Lagoon - 11 min walk
  • Popular Location
    Cairns Central Shopping Centre - 12 min walk

Getting around

  • Cairns Station - 13 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 7 min drive

Restaurants

  • Moku – Alfresco dining restaurant. Serves breakfast and dinner daily.
  • Moku Bar + Grill – Bar. Serves brunch, lunch, and dinner daily. Kids' menu available.
  • Moku Beach Club – Poolside bar. Serves lunch and light fare daily. Kids' menu available.

About this property

Novotel Cairns Oasis Resort

Family-friendly Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a swim-up bar, and a conference center are onsite. All 314 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like refrigerators and coffee makers. Balconies or patios, 24-hour room service, and free newspapers are among the other amenities available to guests.
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
This Cairns hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves and in-room massages can be requested. Housekeeping is provided daily.
In addition to an outdoor pool, Novotel Cairns Oasis Resort provides a fitness center and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.
Event facilities measuring 1938 square feet (180 square meters) include a conference center. This luxury hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Parking is available onsite for a surcharge.
Novotel Cairns Oasis Resort is a smoke-free property.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Children under 13 years old are not allowed in the fitness facility without adult supervision.

Renovations and closures

The property will be renovating from 01 March 2019 to 31 December 2019 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Policies

Check-in

Check-in between 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 per person (approximately)
  • Self parking fee: AUD 9 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Cairns Novotel Oasis Resort
  • Cairns Novotel Resort
  • Cairns Oasis Novotel
  • Novotel Cairns
  • Novotel Cairns Oasis
  • Novotel Cairns Oasis Resort
  • Novotel Oasis
  • Novotel Oasis Resort
  • Novotel Oasis Resort Cairns
  • Oasis Cairns Resort
  • Accor Cairns Oasis Hotel
  • Novotel Cairns Oasis Hotel Cairns
  • Oasis Hotel Cairns
  • Oasis Cairns
  • Oasis Resort Cairns
  • Cairns Novotel
  • Novotel Cairns Oasis Cairns
  • Novotel Cairns Oasis Resort Hotel
  • Novotel Cairns Oasis Resort Cairns
  • Novotel Cairns Oasis Resort Hotel Cairns

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: AUD 9 per night

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 30 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 7 meeting rooms
  • Computer station
  • Conference center (1938 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Nearby things to do

Activities

  • Beach access

Where to eat

  • Moku – Alfresco dining restaurant. Serves breakfast and dinner daily.
  • Moku Bar + Grill – Bar. Serves brunch, lunch, and dinner daily. Kids' menu available.
  • Moku Beach Club – Poolside bar. Serves lunch and light fare daily. Kids' menu available.
4.0

Good

2,355 reviews
5 - Excellent
794
4 - Good
984
3 - Okay
367
2 - Mediocre
147
1 - Poor
63
3.9
Cleanliness
4.0
Service and Staff
4.1
Amenities
3.7
Property condition

3/5

Walt, DC
Nov 28, 2019
  • Disliked: Staff & service

The property is centrally located along with the other group of hotels along the boardwalk ( called the esplanade). Hotel caters to large tour groups from Asia and don't seem interested in individual travelers. Indifference and boredom seem to be the prevalent attitudes. Maybe this is just how hospitality staff are in Cairns, I can't say. I expected more from a hotel in this class but being a solo traveler (and booking through a travel site) seem to flags for Novotel properties in general.

Stayed 2 nights in Nov 2019

3/5

Verified traveler
Nov 18, 2019
    This traveler didn’t leave comments with their review
    Stayed 2 nights in Nov 2019

    4/5 Good

    Carolyn, Melbourne
    Traveled with family
    Nov 17, 2019
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The property was nice. The pool area was lovely but the lounge chairs were so uncomfortable 😣

    Stayed 5 nights in Nov 2019

    4/5 Good

    Verified traveler
    Traveled with partner
    Nov 15, 2019
    • Liked: Cleanliness, staff & service, property conditions & facilities

    Good location, excellent breakfast, good room, good pool, friendly service. More shade at the pool would be good.

    Stayed 2 nights in Nov 2019

    3/5

    Verified traveler
    Nov 4, 2019
      This traveler didn’t leave comments with their review
      Stayed 4 nights in Oct 2019

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