Trikala Castle

Cleanliness was an issue for me. The Hotel wasn't clean therefore I felt unclean. Dust on the wall attached hair dryer and a lot of other surfaces. No bathmat, no washcloths, scratchy towels. Bed linens were the bear minimum, one crummy pillow, and just sheets, no blanket option. One member on staff running around trying to do everything, front desk, paperwork, checking if rooms are ready, answering to customers, leaving the front dest un attended when customers need to get help and out the door. All I want to say is I will not be back to stay there.

Room was switched because tv didn’t work. Downgraded room. We went from a top floor to the first floor. It was so loud near the street, banging garbage trucks all, loud music, poor sleep, staff did not try to resolve issue at all.

We had an excellent stay at this hotel. It is quite literally the ideal location to get to Kalamaki Beach, which is the nicest beach in the area. The room was well suited to make us feel welcome and comfortable during our stay. And they had good options for breakfast. We also have to say that this hotel has a great staff supporting it. We appreciated that everyone working at reception was extremely kind and very attentive to all guests. Great value. Ideal location. Helpful staff.