Town of Ramapo Vacations & Trips from ￥343,224

We had booked twin bed room. When we arrived they were sold out and put us in a king room which was tight for three of us. They compensated us with $200 and moved us to twin bed room for two other nights. I want to highlight that the entire building is covered with construction bars so there is either no view on the back or blocked view if you are in the front facing rooms.

This is my go to hotel! Do yourself a favor and get the balcony room!

Good hotel but doesnt worth what you pay.

Loved the cook-to-order fresh meals! All front desk staff were so friendly and eager to help. Our Bell Hop was always so attentive & was sure to be on the lookout for us to get the door (this was greatly appreciated; two toddler sons traveled with us), one staff member stood out most though, she delivered our meals two days in a row and was one of the most authentic, energetic, friendly, innovative individuals we met. While bringing in our breakfast one of the last mornings of our stay she went ABOVE & BEYOND: Our 2 year old son was having a melt down (he wasn't the happiest the last time that she had dropped our food off either) both times she tried to do something to help put him at ease, but the second time; set her apart from everyone else. She not only entered our room with a smile on her face (screaming toddler & 4 year old on the brink of a melt down due to his brother's) she started telling me about being a kindergarten teacher in in her country (Japan, I believe it was) and proceeded to start singing the ABC's in her language (absolutely beautiful!) both of my boys stopped everything, then right before they could start up again she then sang the ABC's in English. It was the most touching experience of my trip & am so thankful for her, just humbled. I hope she gets to see this review, she truly deserves to be recognized for her commitment to the clients of the hotel & to know how much she truly touches people! The impact she really makes.

Beautiful hotel with great views of the city. Wonderful staff. Zou Zous restaurant in the hotel is really good. We stayed in the deluxe king and there was ample drawer space to unpack. There are 2 Starbucks steps from the hotel and many outdoor seating areas around the hotel. The 7 train is 1 short block away, and Hudson Yards is across the street. We loved it!