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Hôtel d'Orsay

2.0 star property
Attentive multilingual staff help travelers navigate historic Toulouse, from the property's peaceful garden to the iconic Place du Capitole nearby

Choose dates to view prices

SAS Hôtel d'Orsay places travelers in Toulouse's cultural hub. Relax in the garden or walk to Place du Capitole for people-watching. The helpful multilingual staff provides tour assistance and daily newspapers, ensuring you experience the city like a local.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
The current price is ￥11,553
￥13,240 total
includes taxes & fees
May 31 - Jun 1

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About this property

Hôtel d'Orsay

  • Hotel near Capitole de Toulouse
  • Located close to Place Wilson and Place du Capitole, Hôtel d'Orsay provides laundry facilities. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Buffet breakfast (surcharge), self parking (surcharge), and free newspapers
    • A front-desk safe, tour/ticket assistance, and a vending machine
    • A 24-hour front desk, concierge services, and an elevator
  • Room features
  • All guestrooms are individually furnished, and include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
  • Extra amenities include:
    • Tubs or showers, hair dryers, and shampoo
    • 60-cm flat-screen TVs with premium channels
    • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: EUR 20

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Uncovered self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hôtel d'Orsay pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hôtel d'Orsay ?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hôtel d'Orsay on May 31, 2026 start from ￥11,553, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Hôtel d'Orsay ?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hôtel d'Orsay ?

Check-out is at 11:00 AM. Late check-out is available for EUR 20 (subject to availability).

Where is Hôtel d'Orsay located?

Located in Toulouse City-Centre, this hotel is within a 15-minute walk of Place Wilson, Capitole de Toulouse, and Place du Capitole. Toulouse Business School and Zenith de Toulouse are also within 3 mi (5 km). Toulouse Matabiau Station is only a 2-minute walk and Marengo SNCF Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

7.4

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 101 out of 282 reviews
Rating 8 - Good. 127 out of 282 reviews
Rating 6 - Okay. 40 out of 282 reviews
Rating 4 - Poor. 7 out of 282 reviews
Rating 2 - Terrible. 7 out of 282 reviews

Reviews

Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and quiet room. Good value.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
the breakfast is absolutely delightful. the hotel reception people are really friendly and accommodating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, pleasant staff. Very handy for sites and bars and restaurants
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very welcome. Staff was great & minded all my special requests. The room was clean, silent & the bed very comfy. Also the bathroom is spacious with a lot of storage areas. In sight-distance to the main station & walkable into centre in about 10min. Can't understand the 2✴️, stayed in 4 that were worse.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located steps away from the railway station and the airport shuttle bus. A short walk from the city centre attractions
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Peter

Great breakfast
Stayed 1 night in Nov 2024
Verified

4/10 Poor

FIDA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The visit to Hotel D'orsay was disappointing. The good thing about the hotel is its proximity to Gare Matabiau. The staff—I cannot complain at all—were all very nice and helpful. But the bed was very uncomfortable, the shower was weird, and the toilet seat was also something else.
Stayed 6 nights in Feb 2025
Verified

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is across the street from the train station so it is very convenient. There are many available options for food etc. within walking distance. The staff was very kind and courteous. We only dealt with 1 woman but she was very pleasent and helpful. Checking in was easy and the lobby was clean and newish. They had croissants and bread out in the morning and coffee was available from a machine which was fine. We did not eat or drink any of these options so not sure if they were complementary or not. We stayed in room 305. I would advise against this. The room was tiny (synonymous with many European rooms). The room was extremely dated. There was stained carpet throughout (not depicted in rooms on the website). I believe we had the only room with carpet on our floor as it had an obvious transition piece under the door that no other room on our floor had. The bathroom was not clean. There was all sorts of hair all over and all the baseboards were rotted dew to not having any kind of shower curtain or door seperating the shower/bathtub from the rest of the bathroom. There were no bugs, the bed was comfortable enough but there were no other ame itues in the room. We paid $375 CDN for this room for 2 nights (due to booking with expedia...we were locked in for 2 nights after booking), which was a huge mistake. Although the staff was lovely we would never stay at this hotel again. Too expensive, dated, and not cleaned well.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Norman

I think the hotel is old and needs a face lift. Rooms should be painted, rust spots should be cleaned, and the overall look could be brightened up.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

George

It was cheap and close to the Train station. I really did not like that we had to leave our room key in a bo by reception each time we left the hotel. Hardly secure
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, opposite Gare Matabiau in Toulouse. Hotel is old. but clean and you get what you pay for here, so don't expect too much.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities
Le personnel est très accueillant, la chambre était impeccable, l’hotel est très bien tenu.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities
Au top
Stayed 1 night in Jan 2026
Verified

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities
Personnel agréable. Chambre spacieuse, propre. Salle de bain équipée d’un sèche cheveux, toilettes isolées. Petit déjeuner avec de très bons produits.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MYRIAM

Liked: Cleanliness, staff & service, amenities
Personnel tres sympathique
Stayed 1 night in Jan 2026
Verified

8/10 Good

SEBASTIEN

Liked: Cleanliness, staff & service
Bonne literie, personnel à l'ecoute, situation géographique proche de la gare
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre était confortable avec vue sur le canal du midi. Salle de douche parfaite. Pas de bruit (sauf celui de la Clim), malgré la proximité immédiate de la gare dont l’environnement est étonnamment calme et sécure. Un personnel attentif et bienveillant, ma demande préalable de pain sans gluten pour le petit déjeuner a été honorée sans problème et avec le sourire. N’hésitez pas à y séjourner !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benissoit

Liked: Cleanliness, staff & service, amenities
Très bon accueil le personnel sont très sympas vraiment juste en face de la gare de Toulouse Je recommande
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

silvana

Liked: Cleanliness, staff & service
Très courtois. Aimable, serviable.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, amenities
Tout s'est bien passé. Accueil très sympathique. J'ai demandé sur votre site une facture, que j'attends. Merci. J.P. JOSEPH
Stayed 1 night in Dec 2025
Verified

8/10 Good

Caroline

Liked: Staff & service, amenities
Localização excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ahmed

L’hôtel est idéalement situé, tout près du centre-ville. Vous n’avez pas besoin de transport, et la gare pour rejoindre l’aéroport est également à proximité. Le personnel est serviable et sympathique. La résidence est très calme et le petit-déjeuner est particulièrement agréable
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
La gentillesse d’à la réception Très bien situé
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Clo

Liked: Cleanliness, staff & service, amenities
Chambre impeccable et accueil et service très agréable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Patrick

Le personnel, la chambre correcte, mais pas assez de chaude mériterait de pouvoir adapter la température pour une personne arrivant d’Afrique ayant 30 degrés d’écarts de température en quelques heures
Stayed 1 night in Nov 2025