From our first communication with the property owner/manager, Carlos, til the final "adios", our experience was outstanding. We stayed in this beautiful Torrox villa for four weeks, and had family members visit for two of those weeks. The property is exactly as pictured, and is enhanced by Carlos' superb customer service. We arrived after dark and were provided with driving instructions for the meeting point. We were thankful Carlos was there to escort us up the windy road to the property, high above Torrox. With a lofty hilltop location, we were expecting the climb, but finding our way in the dark would have been a challenge. Carlos is deservedly proud of this property - in his family for years - and showed us every detail. He made himself available at any hour, and when we called on him with questions, he responded immediately, and always with a smile. The home itself has fantastic views and is pristine. The house is well-equipped, and the beds were firm and very comfortable. With a four-week stay, we were provided with linen service weekly (bedding and towels) and there is a washing machine on site for personal laundry. With February/March rainy weather, we used the indoor fireplace every day. Wood is at the guest's expense, however, Carlos supplied us with kindling free of charge (we found it to be unavailable in stores or the local garden centre, where we bought our wood). Split units are in each room for heating/cooling. I can't recommend this property highly enough.