The entry door had a lip that the scooter couldn't clear. The bathroom floor not well cleaned. The room was very old, in bad shape. Old bed. Noisy air conditioner. Not an accessible toilet. Very small bathroom sink. Very small bathroom shelf. Grab bars behind the toilet seat was useless. One positive note: plenty of space to move around with the scooter
Karen
2025 年 7 月に 1 泊滞在
8/10 (良い)
Carol
2025 年 7 月 29 日
良かった点 : スタッフとサービス
The hotel is trying to do repairs. My room, 101 was very nice. My concern is all the abandoned cars & stored cars sitting in the parking area taking up spaces! One is clearly abandoned, Expedition. No lisense plate, completely flat tire $ dirt covered on 1 side. Next to it a red car with broken drivers window. Then a car covered. Also was an old mattress laying by dumpster. There was a snow plow in another area of parking. It was a sold out weekend & some of these things should have been long gone. The ice machine has been an issue for years. It runs out & takes hours to work again. Replace with new.
Carol
2025 年 7 月に 3 泊滞在
4/10 (不満)
Dylan
出張, カップルで旅行
2025 年 7 月 20 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I knew it wasn’t gonna be great but it somehow exceeded expectations in the worst way. Pictures did not look like the booking and the “non smoking room” smelled like heavy smoke
Dylan
2025 年 7 月に 2 泊滞在
6/10 (普通)
Donna
家族旅行
2025 年 7 月 20 日
良かった点 : スタッフとサービス
Tina, front desk rep, was lovely & helpful. She was the best part of our overnight stay.
Donna
2025 年 7 月に 1 泊滞在
4/10 (不満)
Barry、Torrington
カップルで旅行
2025 年 7 月 17 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
It really is difficult to rate a hotel room such as this. On the one hand, the room was clean. On the other hand, the room is definitely 1-star sleazy. Old, uncomfortable mattress. Bare walls. No amenities to speak of. No elevator. Worn carpeting. No bedspread. Threadbare towels. Nominal toiletries. No facial tissue. In short, this is a $25 hotel room for which $125 is charged. They know that they’re among the only game in the City of Torrington (the other choice is a Days Inn that, believe it or not, may be even worse!) so they can get away with dramatically overcharging for this sad, sad room.
Barry
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Neil、Sparta
2025 年 7 月 6 日
気になった点 : 清潔度、施設のコンディションと設備
The property's overall look is dated and needs repairs. The parking lot is well lit like a prison yard.
The rooms are dirty and in need of repairs. From the front door, which seems to have been forced open a few times, to the broken cover on the AC, to the bathroom sink that needs repairs, to the smell of smoke, I asked for a non-smoking room, and I was told at check-in that is what I got. I think they meant that I was not smoking in the room regardless of the fact that it smelled like everyone else did.
The floor was dirty, and it seemed like no one took the time to clean the room. It was not worth the money.
Neil
2025 年 6 月に 1 泊滞在
4/10 (不満)
Jamie
2025 年 7 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff were wonderful and warm at this motel. I splurged and went for a room with a hot tub! But... that was a beat up room in rough shape and it was like they had slapped a tub into a run down room to raise rates upwards of $200 a night- at a hotel that without said tub would be hard pressed to charged $50 a night.
I would not stay here again and I feel sad for the staff who are doing their best in a run down space.
Jamie
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Emily
2025 年 6 月 30 日
気になった点 : 設備とサービス
We left within two hours because of bed bugs.
Emily
2025 年 6 月に 1 泊滞在
6/10 (普通)
Robert
2025 年 6 月 30 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Friendly staff, facility kinda run down. Investment a
Robert
2025 年 6 月に 1 泊滞在
6/10 (普通)
Donald
2025 年 6 月 30 日
Donald
2025 年 6 月に 1 泊滞在
4/10 (不満)
Linda
家族旅行
2025 年 6 月 25 日
良かった点 : 設備とサービス
We liked the Gazebo & planted area. The management staff behind the desk were helpful and informative. But, keep your towels to re-use because they might not have any more even at the desk. There were no tissues and we had to ask for more soap and toilet paper. They did not come in to service the room. We were there for 3 nights.
Linda
2025 年 6 月に 3 泊滞在
6/10 (普通)
Helen
2025 年 6 月 23 日
The staff at thebfront desk were very friendly and helpful. The gardens and landscaping were beautiful.
The room had laminate flooring, which is much cleaner than carpet. The rest of the roomwas very shabby. The bathroom floors had a slippery film on them. Shower did not drain properly. The curtains did not close properly and there was an outside light sinning directly on the bed. The rooms need a serious upgrade.
Helen
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
anthony
家族旅行
2025 年 6 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The accessible room was nice with large bathroom, plenty of grab bars, and a wheel chair accessible sink
anthony
2025 年 6 月に 1 泊滞在
8/10 (良い)
Pat
2025 年 6 月 16 日
良かった点 : 清潔度、設備とサービス
The room was clean, the staff was friendly. There was no regular coffee in the room, only decaf, but there was good coffee in the lobby in the am.
Pat
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
scott
2025 年 6 月 11 日
scott
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Christina
カップルで旅行
2025 年 6 月 9 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Overall a wonderful stay! Exactly what we expected minus the lack of pool (the listing did state there was a pool and there is, but it is not usable).
Christina
2025 年 6 月に 2 泊滞在
2/10 (非常に不満)
keith
2025 年 5 月 23 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clerk was rude, facility was VERY old and run down. Rate was twice what it was worth. GO DOWN the road 12 miles to Waterbury!!
keith
2025 年 5 月に 1 泊滞在
4/10 (不満)
Joe
出張
2025 年 5 月 19 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Never again
Joe
2025 年 5 月に 1 泊滞在
6/10 (普通)
Kimlyn
家族旅行
2025 年 5 月 18 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
It was ok; our daughter found hairs on her blanket that were not hers. We had a stink bug under ours. Sheets didn’t look clean but smelled like bleach so that was ok. Great for an emergency stay but not a relaxing one. The clerks/ managers were fantastic!
Kimlyn
2025 年 5 月に 1 泊滞在
4/10 (不満)
Glenn
カップルで旅行
2025 年 5 月 14 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Tv was horrible hard to hear. Place was old and run down. Room not stocked with tissue. No plug in bathroom sink. . Ice machine broken. Simple things like cover of coffee didn’t fit. Very small continental breakfast.