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Crowne Plaza Torreon by IHG

4.0 star property
Hotel in Torreón with a full-service spa and a health club

Choose dates to view prices

Located in Torreon's business district, the Crowne Plaza Torreon, an IHG Hotel, offers a quiet escape from the urban bustle. Guests enjoy free airport drop-off, dry cleaning services, and a spa with rejuvenating treatments. The bar is a comfortable spot with high-speed WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Pool
  • Room service
The current price is ￥13,273
￥15,795 total
includes taxes & fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Down duvet
Premium bedding
Deep soaking bathtub
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Down duvet
Premium bedding
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(66 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Down duvet
Premium bedding
Deep soaking bathtub
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(63 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Down duvet
Premium bedding
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Primary)

Suite (Primary) | Premium bedding, down comforters, in-room safe, desk

Suite (Primary)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Governor)

Premium bedding, down comforters, in-room safe, desk

Suite (Governor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Down duvet
Premium bedding
Shower/tub combination
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Down duvet
Premium bedding
Deep soaking bathtub
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Down duvet
Premium bedding
Deep soaking bathtub
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the neighborhood

Map
27260, COAH, Torreón, Boulevard Torreon Matamoros #4050

What's nearby

  • Torreon Urban Forest - 6 min drive - 2.3 km
  • Revolucion Stadium - 9 min drive - 2.7 km
  • Venustiano Carranza Forest Park - 10 min drive - 3.1 km
  • Galerías Laguna - 15 min drive - 9.2 km
  • Plaza Armas de Torreon - 19 min drive - 7.3 km

Getting around

  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Little Caesars Revolucion - ‬8 min walk
  • ‪Mariscos "Lalo - ‬12 min walk
  • ‪La Fuente - ‬11 min walk
  • ‪Los Adobes - ‬9 min walk

About this property

Crowne Plaza Torreon by IHG

Upscale hotel in the business district
Free airport drop-off, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at Crowne Plaza Torreon by IHG. Treat yourself to a facial, a massage, or a body treatment at the onsite spa. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
Other perks include:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-in, and a ballroom
  • Massage treatment rooms, a gift shop, and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 193 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Down comforters and free rollaway/extra beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 27-inch plasma TVs with cable channels
  • Coffee/tea makers, heating, and desks

Similar properties

Exterior

Holiday Inn Express Torreon by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,007 reviews
The price is ￥13,275
￥16,007 total
includes taxes & fees
Nov 21 - Nov 22
Holiday Inn Express Torreon by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport drop-off shuttle from 6:00 AM to 8:00 AM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 235 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (15,070 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 235 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Frequently asked questions

Does Crowne Plaza Torreon by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Crowne Plaza Torreon by IHG?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Torreon by IHG on Nov 21, 2025 start from ￥13,273, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Torreon by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Torreon by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Torreon by IHG?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Torreon by IHG provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 6:00 AM–8:00 AM on request.

Where is Crowne Plaza Torreon by IHG located?

Located in the heart of Torreón, this spa hotel is within 3 mi (5 km) of Revolucion Stadium, Venustiano Carranza Forest Park, and La Laguna Regional Museum. Torreon Urban Forest and Revolutionary Museum are also within 3 mi (5 km).

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Crowne Plaza Torreon by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Angel Díaz de

Liked: Amenities, property conditions & facilities
A
Stayed 2 nights in Sep 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good thank you so much
Stayed 3 nights in Aug 2025

8/10 Good

ANA LUCIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great!
Stayed 1 night in Dec 2024

8/10 Good

Fernando

Liked: Cleanliness
Need improvements like fridge and microwave in rooms, a/c noise, and two machines in gym didn’t work. Food is good and friendly staff
Stayed 3 nights in Jun 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Was good service
Stayed 4 nights in May 2025

10/10 Excellent

Odil

.
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made us feel very welcomed. Rooms very clean. Over all excellent experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There isn’t enough good things I could say about my stay here. Every single employee went above and beyond. The room was amazing, and clean. The attentiveness of the PH employee was phenomenal. 15/10, I definitely will be back and would suggest this hotel to family and friends

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 6 nights in Jan 2025

8/10 Good

Jose Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Goood, but nothing outstanding
Stayed 2 nights in Dec 2024

10/10 Excellent

Imbulgoda Nawaratnalange Sujeewa

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jul 2024

6/10 Okay

Eduardo

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great hotel in the past, deteriorating now.

My family has stayed in the Crowne Plaza for over 12 years now and we had always had a great experience, plus the buffet breakfast is incredible. This time we had an issue with water leak behind the toilet, and the hotel were unable to fix it. They claimed to send a “technician” who just flushed and last time just left a coffee paper cup to collect the water. Waking up at night to a flooded bathroom was terrible and the hotel took forever to get me a set of dry towels. Maybe because it was Christmas and they were not fully staffed but seems like calling a real plumber should not have been that hard. There were other signs of deterioration like old hall way carpets, elevators not working and wobbly bathroom faucets. Rethinking if our relationship with this hotel just came to an end.
Stayed 4 nights in Dec 2024

10/10 Excellent

Magaly Socorro

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio, personal muy atento
Stayed 2 nights in Nov 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No funciona el Sauna ni la caldera de la alberca y del jacuzzi aunque las instalaciones están recién remodeladas, es importante que arreglen estos puntos
Stayed 7 nights in Oct 2025

10/10 Excellent

DiMario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything well done
Stayed 2 nights in Oct 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene un amplio estacionamiento,la habitación estaba muy limpia todo perfecto lo único que podría mejorar es el ruido que hace el aire acondicionado Como en todo hotel las paredes de cartón transmiten el ruido del pasillo a las 3 de la mañana huéspedes ebrios no dejan dormir. La alberca estaba muy fría,antes si estaba climatizada. El desayuno bufet vale la pena cada peso y más. El personal excelente de limpieza y los encargados del comedor.
Stayed 1 night in Oct 2025

10/10 Excellent

ARACELY ROOT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio por parte de todo el personal del hotel, gracias
Stayed 2 nights in Oct 2025

10/10 Excellent

Araceli Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atentos todo el personal instalaciones pues creo que esta en remodelacion y aire acondicionado del Gym no enfría muy bien
Stayed 2 nights in Oct 2025

10/10 Excellent

Noemí

Liked: Cleanliness, staff & service, property conditions & facilities
Muy confortable
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable
Stayed 2 nights in Oct 2025

4/10 Poor

David

Disliked: Cleanliness
There was no phone on the room, the bathtub was dirty
Stayed 1 night in Oct 2025

4/10 Poor

Marisol

Disliked: Cleanliness, amenities, property conditions & facilities
La alberca nunca funcionó la caldera estaba helada, ni el jacuzzi ni la sauna funcionaban, el elevador muy lento o no te llevaba al piso que le indicabas, el servicio de lobby muy lento nos entregaron a las 4, cuando se supone es a las 3, mucho ruido por remodelación del hotel y mucho polvo El Desayuno regular , la comida de barra es muy pesada para desayuno
Stayed 4 nights in Oct 2025

8/10 Good

GABRIELA GONZALEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Todo esto estuvo muy bien a excepción que estuvimos batallando mucho con el acceso a la habitación ya que la cerradura electrónica estaba fallando y teníamos que llamar al técnico muy seguido.
Stayed 3 nights in Oct 2025

8/10 Good

ANA

Liked: Cleanliness, staff & service
Elegí este hotel por la alberca techada y jacuzzi, en los dos estaba el agua congelada. El cuarto estaba muy limpio y se ve recién remodelado. El desayuno delicioso y con buen servicio.
Stayed 1 night in Oct 2025