2/10 (非常に不満)
Vic、Barrie
出張, 家族旅行
2026 年 2 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The accommodations were misleading and the pictures were embellished. The place was dated and not very clean. The company managing the property was disorganized and frankly not very customer focused. The left hand did not know what the right hand was doing. As well, the booking site we used was misleading in it approach. We thought we were booking directly with Pantages Hotel because that is the way the booking site promoted it but as you got to the end of the booking and after the fact, you only found out you were booking with the Pantages Suites which is not related to the Hotel. After the very negative experience we had, I would never book through this booking site again and if you ever come across a management company called RS, which manages the property, just know that they are basically incompetent.
Vic
2026 年 2 月に 12 泊滞在