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"We have a great stay at Crown Plaza hotel. "

"good location，quite, clean and nice room service."

"All staff are very friendly and helpful. Room is clean with quality stuff. I had a room with balcony and enjoyed to stay at balcony with a good view. Overall I had a happy staying, will stay here again"

"Clean, nice breakfast and there’s a mini supermarket at level 1. "

"Nice hotel near grand canal"

"Great hotel, "

"It's so clean because it's new, the garden is pretty, and the staff is so kind. It's a little quiet, so it's not crowded and it's good to go out nearby by bicycle or Didi. Breakfast is delicious and laundry service is free, so I used it well. I want to use it again on my next visit to Hangzhou! However, it was a little disappointing that there were no English-speaking employees because it was a place where many locals went. If that was solved, it would be perfect."