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"room was well kept, staff was very helpful and respectful, even with language barrier everything was understandable. Buffet and onsens were great."

"The staff was very polite and helpful. The view from the room was beautiful especially at sunrise."

"Amenities were excellent & the entire place was clean!"

"部屋は仕方ないが狭い。チョックアウトの際のカウンターの対応はとても良かった。"

"The property has a pretty environment and has a nice view of the Matsushima bay area. It offers tasty meals with a good variety of food and beverages. Unfortunately the room that I was assigned, while has a nice view, is right next to the railway tracks with trains frequently passing. No information about the railway tracks were provided in the process of booking online, I believe Expedia should alert customers to state clearly their request for a quiet room away from the railway. The property should also consider installing double glazed windows for the rooms affected. Should I be staying for more than one night, I would request a change of rooms."

"Clean and spacious room. Easy to drive around to and from the hotel."

"It’s a very easy hotel to get to and the staff can you help you with check in and check out"

"Great buffet breakfast and dinner included in the price. However, Expedia's booking confirmation did not advise us the dinner was included. So, we missed dinner on the first night because of the lack of notification. Lift your game, Expedia!"

"Great for the "